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3 posts

Wannabe Geek


Topic # 34784 29-May-2009 07:23
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Hello,

 My name is Timothy. I'm a Supervisor for a Telephone Answering Service. It's family owned.

We answer for Doctors primarily, but we have other business' as accounts as well.

Currently I've come across an issue when trying to contact a Doctor via Alpha page. For those of you who don't know, an alpha page is basically a SMS text sent from a computer, instead of another phone.

The Doctor has an iPhone. Now, my question is, is it her phone? Or does she need to speak with her provider about allowing alpha pages to go through?

Basically this is how I have it set up: 10digitphonenumber@mobile.mycingular.com

Her wireless provider is AT&T/Cingular.

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BDFL - Memuneh
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  Reply # 219130 29-May-2009 08:32
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I am not sure how it works with AT&T Wireless, but with Vodafone New Zealand you have to fisrt send a SMS to a shortcode with a keyword to turn this kind of service (e-mail to SMS) on or off...

Perhaps she needs to contact AT&T Wireless to enable this service on her account?









3 posts

Wannabe Geek


  Reply # 219138 29-May-2009 08:44
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Hmm, I will speak with the Doctor about it - thanks for the input! Can't hurt to try!

 
 
 
 


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Wannabe Geek


  Reply # 219161 29-May-2009 09:25
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Oh! Then I will be sure to reply if all goes well on my end!

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