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Chico

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#3493 19-Feb-2005 03:06
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Hi,




I´ve been experiencing a problem with my NOKIA 6230:




Since the last 3 days, anyone who calls me got a busy signal although my phone is idle an plenty of network signal. No problems with outgoing calls.




Complained to the Operator (CLARO) and they asked me to check if the "operator selection" on the phone´s settings are set to "automatic". It is ok.




In fact, only my wife´s mobile can go through (we share the same account with different numbers). So I asked CLARO if there is such a kind of "espouse plan" that only lets your wife reaches you!!!




Meanwhile I exchanged our GSM chips and my number on her´s Motorola was perfect, while her number on my Nokia presented the same problem. So, i tweaked on every phone´s menu options specially the ones regarding "call forwarding", "presence settings" and "security settings" without success.





When, finally, I tried "restore factory settings" all worked again. But, if I turn the phone off and on again...the problem comes back even not making any change at all!!!


Any suggestions before I try the Nokia technical service? (oh, God!)


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#12978 19-Feb-2005 10:01
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It sounds really strange. I've had this kind of problem with an Ericsson T39m. Basically GPRS is set to always connected by default and after sometime something would happen and a connection would timeout. The phone would be powered on, but the network would not see it.

Solution was to find the menu option that changes the GPRS to only when needed. Can't remember the name of the option now. After that all was fine. GPRS would word on demand, and the phone never had a problem again.

Perhaps you have to check this?




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Chico

25 posts

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#12990 20-Feb-2005 04:27
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Hi Mauricio,


Thanks for your reply.


When I set "restore factory settings" the GPRS connectivity also comes to "on demand" as well as other settings like, ringtone,volume, alerts, bluetooth and other less important things and the phone works immediately! Which means I can receive incoming calls!


The point is, if I turn it off without making any changes and turn it on again the problem comes back!


What bothers me most is the losing of bluetooth settings, which means, I must pair again my PDA and all the related settings...


So far, the solution is:


1. restore to factory settings


2. set back all of my personal settings (thanks God the Contacts list is not affected!)


3. never ever turn the phone off!!!


4. beg to the fly attendant to understand my sittuation... :)) !!


I really, don´t want to send it to repair center cause I know it would come back 3 months later with the SAME problem!!


Thanks anyway. If there is any other tip, please let me know.


If I manage to sort it out, I will inform.

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