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Forums › Mobile handsets › W760i inactive sim
nzdirtbiker

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#36979 5-Jul-2009 21:50
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i got a SE w760i phone the other day and bought a xt sim for it. when i start up the phone it says inactive sim and i cant ring or text at all. could anyone shed some light on this problem.

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nzbnw
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  #231345 5-Jul-2009 21:59
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It is likely that the SIM is not connected to the network yet.

nzbnw









johnr
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  #231351 5-Jul-2009 22:17
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At a guess SIM not active on the network

John

nzdirtbiker

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  #231353 5-Jul-2009 22:19
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thats what i thought but rang last night and its is activated on the network.



johnr
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  #231356 5-Jul-2009 22:26
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Try SIM in another XT handset then this will prove the issue ask them to check KI string as well

John

nzdirtbiker

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  #231702 6-Jul-2009 16:32
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problem sorted. what happen was telcom mixed up the order of the numbers on my sim. thanks for your help.

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