Anyone know about fried batteries for HTC pda phones?

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ccoutts

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#38445 29-Jul-2009 13:46

My HTC Touch Cruise is fully dead, and I'm not sure if its the phone or the battery. The battery has 4 contacts, and tests a normal 3.8v across the out 2 contacts labeled + and -. I know LiIon batts have some sort of protection circuitry in them, to prevent over-charge and under discharge, so I'm hoping its only the battery which is fried.

Does anyone know what the other 2 contacts are for? Ie, maybe they tell the phone info about the batt or something. How would you test a batt like this?

Or does anyone know anywhere in Auck who sells HTC stuff? Maybe I could test it with another batt.

Thanks for any info!
Chris

zocster

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#240133 29-Jul-2009 13:51

What did you actually do before it 'died'? How did you come to the conclusion that it is the battery? ... just wanting to get to know more about the problem .. one other member's HTC Elfin died because of the fried mobo trying to upgrade to a OS without 'jail breaking' it first.

ccoutts

20 posts

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#240134 29-Jul-2009 13:56

Yeah, nothing like that. I just plugged it in to the car charger then a few minutes later I noticed it was hot. Pulled the charger out, but phone doesn't turn on at all. No lights, not hard reset, no PC connection.

I'm just trying to rule out the battery before deciding whether to get it fixed or buy a new one. Warranty ran out 30 days ago :-(

I'm a bit reluctant to spend $40 on a new trade me battery if its the mobo fried.

tonyhughes

Hawkes Bay
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#240138 29-Jul-2009 14:04

ccoutts: Yeah, nothing like that. I just plugged it in to the car charger then a few minutes later I noticed it was hot. Pulled the charger out, but phone doesn't turn on at all. No lights, not hard reset, no PC connection.

I'm just trying to rule out the battery before deciding whether to get it fixed or buy a new one. Warranty ran out 30 days ago :-(

I'm a bit reluctant to spend $40 on a new trade me battery if its the mobo fried.

Consumer Guarantees act will likely cover you, if the warranty was only 1 year, on a premium product.

CGA wipes away specified warranty timeframes, and uses other metrics (though nothing set in stone unfortunately).

Politely demand a replacement from the retailer.