Unlocking a Vodafone AU handset?

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MRNSMO

14 posts

Geek

#59729 10-Apr-2010 15:06

hi i live in new zealand and my mate brought me a vodafone mobile from australia and still has the Australian SIM inserted.
When i insert my NZ sim card the phone says please insert USIM.
so i went to a vodafone shop here in NZ and they say i have to get them to send it away to get unlocked or to go onto the vodafone australia web site and pay an unlocking fee to get it to work.
so i went onto the site to purchase this key bu there was no purchase button anywhere and when i went to the unlock page i entered my imei number and the site provided me with a free number so i followed the instructions given and entered the number and the phone succeded in unlocking the phone but it must have unlocked it for other providers in australia because when i insert my NZ sim card it still says insert USIM. i really want this phone unlocked and i have no problem paying the fee. Please help

johnr

19282 posts

Uber Geek
Inactive user

#316805 10-Apr-2010 15:15

How old is the SIM card you are putting into the handset?

Sounds like the handset is unlocked but you have a older SIM

MRNSMO

14 posts

Geek

#316806 10-Apr-2010 15:21

ahh that sounds about right ...um its about a year old i think ..maybe two

johnr

19282 posts

Uber Geek
Inactive user

#316808 10-Apr-2010 15:29

MRNSMO: ahh that sounds about right ...um its about a year old i think ..maybe two

Ok it will be a USIM then

Just a FYI Vodafone NZ will not be able to provide any support as the handset is a import

John

MRNSMO

14 posts

Geek

#316813 10-Apr-2010 15:39

so do i have to buy a new NZ sim card? ..

johnr

19282 posts

Uber Geek
Inactive user

#316815 10-Apr-2010 15:48

MRNSMO: so do i have to buy a new NZ sim card? ..

May work may not

You can get a new SIM and keep the old number

riahon

946 posts

Ultimate Geek

#316827 10-Apr-2010 16:10

I dont have an answer to your query but I am curious as to what website you used to unlock your phone. I thought unlocking was more involved than what you described.

johnr

19282 posts

Uber Geek
Inactive user

#316830 10-Apr-2010 16:25

Vodafone AU makes it easy to unlock handsets sold by them.

www.vodafone.com.au/unlock

John

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riahon

946 posts

Ultimate Geek

#316832 10-Apr-2010 16:33

johnr: Vodafone AU makes it easy to unlock handsets sold by them.

www.vodafone.com.au/unlock

John

Thanks

MRNSMO

14 posts

Geek

#316847 10-Apr-2010 17:20

yea i used the vodafone australia website