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4 posts

Wannabe Geek


Topic # 6548 3-Feb-2006 04:14
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I bought a 3rd party USB cable (it says Sany 4900) to link my Sanyo MM-5600 to my computer. After repeated installations DataPilot doesn't see the phone when connected.

DataPilot requies a "cable code" to install the USB drivers for each manufacturer. It says the code for all Sanyo phones is M118 - which clearly doesn't work.

DataPilot can't/won't help as I have 3rd party cables but this seems to be a HUGE problem with DataPilot!!

Anyone had any success?????

Thanks
Simonj

[Moderator edit: from 'WM Smartphhone' to 'CDMA' topic]

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573 posts

Ultimate Geek
+1 received by user: 8


  Reply # 27788 3-Feb-2006 13:58
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There's two parts to the equation. Datapilot, and the usb driver.
Re-installing datapilot won't fix a problem with your usb driver.

Datapilot in New Zealand is sold by Advanced Portable Technologies - www.datapilot.co.nz

In your case, if it's not seeing the phone then yes, it's likely to be your usb driver for the cable. Goto www.datapilot.com (redirects to Susteen), then support. Drivers, download the driver for the Sanyo cable. Once the drivers installed you'll need to go back into Datapilot and either select the com port, or set it to Auto to let it detect it.

PS: you also need to select 'Standby' when you plug the cable in. Not usb mass storage.

Jp.




Working for Service Plus - www.serviceplus.co.nz

Authorised Service Agent for Apple, BenQ, Navman, Sony, and Toshiba - warranty & non-warranty repairs.

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