Verizon Morotola Krzr wont send picture messages

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kut2nyce4u

5 posts

Wannabe Geek

#76892 8-Feb-2011 07:28

I just switched my phone from a motorola razr to a krzr k1m about a week ago and the picture messaging feature stopped working for some reason. I have no idea how to fix it, I don't know if it matters but my phone is pageplus.

johnr

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#436648 8-Feb-2011 07:44

Can you provide any less INFO please?

kut2nyce4u

5 posts

Wannabe Geek

#436651 8-Feb-2011 07:50

??? you lost me, what else would you need to know?

freitasm

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#436653 8-Feb-2011 07:54

Don't worry, JohnR is the guy with short answers around here.

Have you noticed this problem when sending or receiving MMS? If it's only when receiving, have you tried sending first to activate the "inside" of the network so they know your handset is MMS-capable?

If you are using Verizon then you can't simply swap handsets so won't be able to test your account in another device. In this case you might want to visit a store to check that all the settings for your account are ok.

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kut2nyce4u

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Wannabe Geek

#436660 8-Feb-2011 08:11

the problem is with both sending and recieving mms messages,

freitasm

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#436661 8-Feb-2011 08:12

Ok, in this case I suggest you visit a Verizon store to check account settings or contact their help desk (yes, I am sorry, you might be in for a wait on the line).

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johnr

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#436663 8-Feb-2011 08:22

kut2nyce4u: ??? you lost me, what else would you need to know?

The country you are in

Your service provider

Quic Broadband

Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.

kut2nyce4u

5 posts

Wannabe Geek

#436668 8-Feb-2011 08:39

johnr:
kut2nyce4u: ??? you lost me, what else would you need to know?

The country you are in

Your service provider

im in the U.S.

kut2nyce4u

5 posts

Wannabe Geek

#436669 8-Feb-2011 08:40

freitasm: Ok, in this case I suggest you visit a Verizon store to check account settings or contact their help desk (yes, I am sorry, you might be in for a wait on the line).

Thanks, i'll try that