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adom

21 posts

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#8592 13-Jul-2006 14:07
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Has anyone sucessfully got one of these working consistantly in it's USB configuration ? Mine works beautifully in the pc card slot, but cannot get it to reliably work via USB on XP sp2 or Vista 5456

Cheers

Andrew

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Jama
1420 posts

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  #40956 13-Jul-2006 14:12
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Yes - I have it working no problem at all.

adom

21 posts

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  #40958 13-Jul-2006 14:19
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In that case HELP !!! :)

 
 
 
 


Jama
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#40959 13-Jul-2006 14:30
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Well ~ what do you mean by 'reliably'? You need to be more specific with the description of your problem.

adom

21 posts

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  #40960 13-Jul-2006 14:40
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OK, Fresh install of Vista 5456, modem has installed correctly as per the user guide.

Created a dun connection to #777 username:mobile@jamamobile password: telecom

It connects to the EVDO network and begins verify credentials than fails with a 721 error "remote server timeout" the modem log shows Error-control off or unknown ?

I get the same issues on XP sp2 so it's unlikly to be a Vista problem

jpwise
577 posts

Ultimate Geek


  #40964 13-Jul-2006 15:33
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What make/model of hardware are you using it on?

The USB ports on some models of laptops aren't able supply full amperage (normal usb is 5v, 500ma). There were several models of Toshiba that had half rated ports (250ma), and I'm pretty sure there are other models that don't have full rated ports.

If you have access to another machine try it on that one (even a desktop via usb), or alternatively one way around it is to use a powered USB hub, or try via a CardBus USB adapter if the onboard ports aren't able supply full power.

Jp.




Working for Service Plus - www.serviceplus.co.nz

Authorised Service Agent for Apple, BenQ, Sony, and Toshiba - warranty & non-warranty repairs.


adom

21 posts

Geek


  #40965 13-Jul-2006 15:44
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Its plugging into a DELL 9400 .. I don't want to have to use a powered HUB as the whole Idea with this thing is portability, being able to send photos from the sidelines of Rugby games

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