Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




13 posts

Geek


Topic # 93735 28-Nov-2011 15:11
Send private message

Hi there, 

I am not sure if this is the correct forum to be posting in but i am have a really frustrating issue with my Nokia E71 phone. My phone broke so my dad gave me a Nokia E71 that one of his staff used to use. 

But when i put my sim in, this one message keeps popping up all the time and it is extremely frustrating. It pops up during composing text messages and it also interferes with phone calls as it pops up just before im about to answer a call. It beeps when the message comes up so you can understand how frustrating it is. The message reads: "Invalid Password. Check the Password in Profile> Credentials> Password." 

This is very strange because i have never entered a password into this phone and there was photos and contacts on the handset from the old user so potentially the old user set a password for the phone? It is also confusing because when i go into 'Profiles', it is only to do with sounds such as silent and normal modes etc. 

Please help me, i need to use this phone a lot so this is extremely frustrating. Can anyone please solve this issue or tell me what to do? Any advice is much appreciated.

Thanks,
KC


[Mod (N8): Made subject line more descriptive] 

Create new topic
19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 551015 28-Nov-2011 15:13
Send private message

There is an exchange email account setup on the handset, You need to go delete it

John



13 posts

Geek


  Reply # 551022 28-Nov-2011 15:23
Send private message

Thanks John, 

Any idea of how i i would do that?  

 
 
 
 


BDFL - Memuneh
58770 posts

Uber Geek
+1 received by user: 10171

Administrator
Trusted
Geekzone
Subscriber

  Reply # 551024 28-Nov-2011 15:24
Send private message

You should really do a factory reset on the phone to erase everything the previous owner left there and start fresh.






13 posts

Geek


  Reply # 551027 28-Nov-2011 15:25
Send private message

Can i do a factory reset on the phone myself or do i have to take it into a mobile shop? 

BDFL - Memuneh
58770 posts

Uber Geek
+1 received by user: 10171

Administrator
Trusted
Geekzone
Subscriber

  Reply # 551030 28-Nov-2011 15:26
Send private message

It's just some code you enter via keyboard. Google as we don't give out codes here.




I'm @nate
6290 posts

Uber Geek
+1 received by user: 374

Moderator
Trusted
Subscriber

  Reply # 551078 28-Nov-2011 16:53
Send private message

KC747: Can i do a factory reset on the phone myself or do i have to take it into a mobile shop? 


Really easy to do.  I just did a factory reset on my E71 before putting it on trademe.

For best results, search "nokia e71 hard reset" 






13 posts

Geek


  Reply # 551111 28-Nov-2011 17:33
Send private message

Thanks for that. 

I just tried entering the code and when it asked me for a password i entered the suggested one but it says incorrect code. I'm not sure what to do now. Any suggestions?

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 551113 28-Nov-2011 17:35
Send private message

If its not 12345 and you have tried others it has to goto Nokia care service centre to reset the security code

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 551114 28-Nov-2011 17:36
Send private message

Or find the email account under message options message settings and delete it

1315 posts

Uber Geek
+1 received by user: 31


  Reply # 553126 3-Dec-2011 16:15
Send private message

Just on a similar note.  Can anyone just send it to the manufacturer to reset it?  I mean if someone picks up a lost phone or steals it ...

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Intel unveils the 8th Gen Intel Core Processor family for desktop
Posted 25-Sep-2017 19:45


Chow brothers plan to invest NZ$100 million in technology
Posted 24-Sep-2017 16:24


Symantec protects data everywhere with Information Centric Security
Posted 21-Sep-2017 15:33


FUJIFILM introduces X-E3 mirrorless camera with wireless connectivity
Posted 18-Sep-2017 13:53


Vodafone announces new plans with bigger data bundles
Posted 15-Sep-2017 10:51


Skinny launches phone with support for te reo Maori
Posted 14-Sep-2017 08:39


If Vodafone dropping mail worries you, you’re doing online wrong
Posted 11-Sep-2017 13:54


Vodafone New Zealand deploy live 400 gigabit system
Posted 11-Sep-2017 11:07


OPPO camera phones now available at PB Tech
Posted 11-Sep-2017 09:56


Norton Wi-Fi Privacy — Easy, flawed VPN
Posted 11-Sep-2017 09:48


Lenovo reveals new ThinkPad A Series
Posted 8-Sep-2017 14:37


Huawei passes Apple for the first time to capture the second spot globally
Posted 8-Sep-2017 10:45


Vodafone initiative enhances te reo Maori pronunciation on Google Maps
Posted 8-Sep-2017 10:40


Voyager Internet expand local internet phone services company with Conversant acquisition
Posted 6-Sep-2017 18:27


NOW Expands in to Tauranga
Posted 5-Sep-2017 18:16



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.