My Tivo access down.

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sxz

761 posts

Ultimate Geek
+1 received by user: 194

#1617712 26-Aug-2016 09:45

old3eyes:

Didn't get any error when I tried it, just get the spinning thingy with "Pleaze wait for a few moments" Been like that for 5 minutes now.

Yes I had that "please wait" message on the regular site - and the error in the mobile site (I prefer to use the mobile site when viewing on PC but tried both before posting here)

Groucho

542 posts

Ultimate Geek
+1 received by user: 216

#1617738 26-Aug-2016 10:44

I just tried to set a random programme to record using the Genie and as well as the spiny wheel a small subtle popup top left of page said something about an error and to check the log then went away again.

Although it is actually giving an error now the Genie hasn't worked in ages. A number of other Geekzone members - myself included - have logged faults with Hybrid (who manage TiVo in NZ). Previously Genie appeared to work perfectly however the submitted programme information was never received by the TiVo itself which they have admitted is a known fault. Last update was this has been escalated to TiVo engineers in the US to investigate.

You can see more info about it at http://www.geekzone.co.nz/forums.asp?forumId=114&topicId=198636

sxz

761 posts

Ultimate Geek
+1 received by user: 194

#1625685 8-Sep-2016 14:11

bump

still no resolution...

Groucho

542 posts

Ultimate Geek
+1 received by user: 216

#1625886 8-Sep-2016 17:00

sxz:

bump

still no resolution...

Nothing I've heard. Just tried setting a random programme to record via the remote Genie but still get the momentary error popup which I managed to grab a screenshot of.

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