TiVo remote control problems...

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freitasm

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#106648 28-Jul-2012 14:57

Just noticed today some keys are not working in our TiVo remote control. It's not like a heavy use appliance around here, seeing most of movies and TV are watched in our Media Center.

Buttons like Live TV, Guide, Channel Up, Channel Down will light the LED but the TiVo won't respond to those.

I tried removing the batteries for 30 minutes, new batteries, a total remote control reset (TV Power + Tivo button, followed bu three Thumbs Down and Enter), powered down the Tivo itself for 30 minutes, removed the Media Center control from the room, etc.

So that to me says I pretty much need a new remote control - unless someone else can give me some other ideas?

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#663313 28-Jul-2012 15:09

New remote time....typical tivo remote failure

freitasm

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#663315 28-Jul-2012 15:13

Ok, will contact them during the week...

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#663325 28-Jul-2012 16:01

Hey you can get a new from here only $25, http://www.trademe.co.nz/electronics-photography/tvs/remotes/auction-497669243.htm

wallop

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#663341 28-Jul-2012 16:49

That happened to me once and I had to go and assign the remote to the Tivo. Somehow the Tivo end with with a different code for which remote was controlling it.

mxpress

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#663353 28-Jul-2012 17:11

freitasm: Just noticed today some keys are not working in our TiVo remote control. It's not like a heavy use appliance around here, seeing most of movies and TV are watched in our Media Center.

Buttons like Live TV, Guide, Channel Up, Channel Down will light the LED but the TiVo won't respond to those.

I tried removing the batteries for 30 minutes, new batteries, a total remote control reset (TV Power + Tivo button, followed bu three Thumbs Down and Enter), powered down the Tivo itself for 30 minutes, removed the Media Center control from the room, etc.

So that to me says I pretty much need a new remote control - unless someone else can give me some other ideas?

My remote suffered similar failure on my 18 month old Tivo. rang 0800mytivo as per Geekzone member suggestion and telecom not only sent a new remote, they sent a new Tivo as well just in case the Tivo was at fault. great service indeed. Turned out that it was only the remote but you certainly can't fault that for service.

mxpress

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#663359 28-Jul-2012 17:23

Do you have a harmony remote with a tivo profile loaded on. That way you can check to see if it is the remote or the tivo. But I think it is more likely to be the remote.

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freitasm

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#663369 28-Jul-2012 18:30

No, I don't have another remote - except for the Media Center one, but thanks for the suggestion.

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#663472 29-Jul-2012 00:06

I second the seggustion of remote ID set incorrectly. The switch isn't the wrong position is it? Although the default is for both positions to be ID 0.

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#663478 29-Jul-2012 01:01

freitasm: No, I don't have another remote - except for the Media Center one, but thanks for the suggestion.

Contact Telecom support, should be able to sort a new remote for you.

In the mean time, you can always turn on network remote functionality and use a 'peanut' app on a driod or iPhone too keep yourself out of trouble in the mean time

Dan

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#663487 29-Jul-2012 07:44

DanHybrid:
freitasm: No, I don't have another remote - except for the Media Center one, but thanks for the suggestion.

Contact Telecom support, should be able to sort a new remote for you.

In the mean time, you can always turn on network remote functionality and use a 'peanut' app on a driod or iPhone too keep yourself out of trouble in the mean time

Dan

Haven't heard of a 'Peanut' app, but I use on for my droid called RCX for Tivo, too bad the actual tivo app are region locjed to the USA

freitasm

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#663492 29-Jul-2012 08:39

I have an Android device here for testing, will look for this app and try it, good suggestion.

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#663496 29-Jul-2012 09:06

Why bother wasting your valuable battery juice on a very poor working app(i know as having used it)when you can just buy a new remote for 25 bucks? As for telcom I couldn't get a new remote off them as quote "we no longer sell or have anything to do with TIVO anymore!we could try and get one from australia for you but could be two weeks or more!having to have the phone connected to your home wifi is hard to justify plus it sucks the battery dry in no time.

mxpress

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#663505 29-Jul-2012 09:56

mxpress:
freitasm: Just noticed today some keys are not working in our TiVo remote control. It's not like a heavy use appliance around here, seeing most of movies and TV are watched in our Media Center.

Buttons like Live TV, Guide, Channel Up, Channel Down will light the LED but the TiVo won't respond to those.

I tried removing the batteries for 30 minutes, new batteries, a total remote control reset (TV Power + Tivo button, followed bu three Thumbs Down and Enter), powered down the Tivo itself for 30 minutes, removed the Media Center control from the room, etc.

So that to me says I pretty much need a new remote control - unless someone else can give me some other ideas?

My remote suffered similar failure on my 18 month old Tivo. rang 0800mytivo as per Geekzone member suggestion and telecom not only sent a new remote, they sent a new Tivo as well just in case the Tivo was at fault. great service indeed. Turned out that it was only the remote but you certainly can't fault that for service and this was only last week.

mxpress

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#663508 29-Jul-2012 10:03

TENKAN: Why bother wasting your valuable battery juice on a very poor working app(i know as having used it)when you can just buy a new remote for 25 bucks? As for telcom I couldn't get a new remote off them as quote "we no longer sell or have anything to do with TIVO anymore!we could try and get one from australia for you but could be two weeks or more!having to have the phone connected to your home wifi is hard to justify plus it sucks the battery dry in no time.

Yeah, I know that it's a pig on the battery, but as a stop gap measure until you get a new remote it works just fine.

freitasm

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#663512 29-Jul-2012 10:19

It is a spare phone I have so I don't mind using it as a temporary measure.

It is not like we watch TV every day anyway.

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