Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


2824 posts

Uber Geek
+1 received by user: 684


Topic # 116520 1-May-2013 15:13
Send private message

Hi there

I have two TiVos and the home networking package, plus I have TiVo desktop installed on a PC.

While I have no problems (now) transferring programmes from one TiVo to the other, I have had no luck transferring TiVo programmes to the PC.

The software "sees" both TiVos, and downloads the programme details. However, once the transfer is set up, it comes up with the error message "The system cannot find the file specified".

I have tried numerous fixes including:

* disabling the firewall
* trying the Beacon discovery protocol
* uninstalling (including using the TiVo uninstall software package) and reinstalling
* installing the Feb '13 patch.

Today I also tried to use kmttg; similarly, the programme can 'see' the TiVos and all the recorded programmes, and it claims to have successfully downloaded programmes. However, these are tiny in size and incomplete (eg a 1.03GB programme once is transferred is 13kb). (I've copied at the bottom of this the basic log from downloading this programme.)

I note that this PC is running Windows 8, with TiVo claiming its desktop software isn't compatible with this verison. However elsewhere I have read that it does work ok, so I don't believe this to be the cause of the problem.

Anyway - the question is: can anyone offer any suggestions as to what may be causing this problem and what I can do to fix it?

Also, are there other TiVo/networking package users that successfully transfer material onto a Windows 8 machine?

Many thanks for any assistance.
Jonathan

--------------------
Log from kmttg download below:

Good Hair
Recorded Tue 04/30/2013 08:30 PM on 5=Maori TV, Duration=57 mins
In this expose of comic proportions, actor Chris Rock delves into the $9 billion black hair industry. Speaking with hair experts, scientists and celebrities, Rock discovers how having good hair is a way of life. (PREMIERE)
>> DOWNLOADING C:\Users\x\Downloads\TiVo downloads\Good Hair (04_30_2013).TiVo ...
C:\Apps\curl\curl.exe --retry 3 --anyauth --globoff --user tivo:MAK --insecure --cookie sid=abc --url http://192.168.1.25:80/download/Good%20Hair.TiVo?Container=%2FNowPlaying&id=81552 --output "C:\Users\x\Downloads\TiVo downloads\Good Hair (04_30_2013).TiVo"
C:\Users\xDownloads\TiVo downloads\Good Hair (04_30_2013).TiVo: size=0.01 MB elapsed=0:01:04 (0.00 Mbps)
---DONE--- job=download output=C:\Users\x\Downloads\TiVo downloads\Good Hair (04_30_2013).TiVo
Resetting Home Theatre TiVo: http://192.168.1.25/TiVoConnect?Command=ResetServer

Create new topic
357 posts

Ultimate Geek
+1 received by user: 19

Subscriber

  Reply # 809579 1-May-2013 15:17
Send private message

All I can confirm is the Tivo software does run on windows 8 and I can successfully transfer recordings to my computer and play them.




2824 posts

Uber Geek
+1 received by user: 684


  Reply # 809641 1-May-2013 16:19
Send private message

dukester: All I can confirm is the Tivo software does run on windows 8 and I can successfully transfer recordings to my computer and play them.



Thanks for confirming that.

Did you have any issues setting it up, or did it work pretty much straight off?

Did you need to install the Feb 13 patch to ensure transferring still worked? (It's a poorly designed patch as it doesn't seem to give any indication as to whether it's successfully installed itself!)

Cheers
Jonathan

13919 posts

Uber Geek
+1 received by user: 1754


  Reply # 809693 1-May-2013 17:15
Send private message

Are you running 64 bit or 32 bit? Perhaps try it on an other PC if you can. Also restart the tivo, as that can fix problems.
I did have problems before the fix came and use kmttg, and disabled beacon and that fixed it. I never installed the patch. I'm running it on windows 7 64 bit.

357 posts

Ultimate Geek
+1 received by user: 19

Subscriber

  Reply # 809742 1-May-2013 18:13
Send private message

I am running the 64bit version windows 8. I just installed the Tivo software and it worked.


357 posts

Ultimate Geek
+1 received by user: 19

Subscriber

  Reply # 809743 1-May-2013 18:14
Send private message

dukester: I am running the 64bit version windows 8. I just installed the Tivo software and it worked.


Yes I did install the patch as well.


7787 posts

Uber Geek
+1 received by user: 776

Subscriber

  Reply # 809753 1-May-2013 19:18
Send private message

Do you have a Telecom supplied ADSL router in the mix do you??




Regards,

Old3eyes




2824 posts

Uber Geek
+1 received by user: 684


  Reply # 810117 2-May-2013 13:04
Send private message

mattwnz: Are you running 64 bit or 32 bit? Perhaps try it on an other PC if you can. Also restart the tivo, as that can fix problems.
I did have problems before the fix came and use kmttg, and disabled beacon and that fixed it. I never installed the patch. I'm running it on windows 7 64 bit.


Windows 8 laptop is 64 bit. I've tried installing it on a Windows 7 laptop (32 bit) and it appears to download fine, but doesn't play the files, nor did they play when I copied them across to the other laptop (another matter I have to resolve - shouldn't I be able to play them on a different laptop, given they both have the same MAK?). Given the Windows 7 laptop's really too slow to play the video (Core Duo with no dedicated video!), it's far preferable to be able to do it all on the Windows 8 laptop... but I'm going to try using kmttg on the Win 7 machine to strip the DRM from the TiVo files and see if they can at least be transferred to the Win 8 laptop to play.

Any advice on getting the video to play would also be appreciated!



2824 posts

Uber Geek
+1 received by user: 684


  Reply # 810121 2-May-2013 13:17
Send private message

old3eyes: Do you have a Telecom supplied ADSL router in the mix do you??


No, it's one I bought myself - a Netgear DGND3700 v2.

As I can get the TiVo software working on a Windows 7 PC, I assume it's not the router...

1073 posts

Uber Geek
+1 received by user: 31


Reply # 816434 12-May-2013 21:30
Send private message

I've just discovered I have this problem with Windows 7 64bit. I can't believe what the solution is - set the date of your PC prior to 16 February 2013!!
Just to make it clear - setting my date to Jan 2013 enabled transfers without even restarting TiVo Desktop.

Ah here's the explanation - cookie expiry date.

13919 posts

Uber Geek
+1 received by user: 1754


  Reply # 816456 12-May-2013 22:30
Send private message

But isn't that what the tivo patch that tivo NZ released the fix for that?

7787 posts

Uber Geek
+1 received by user: 776

Subscriber

  Reply # 816499 13-May-2013 08:51
Send private message

mattwnz: But isn't that what the tivo patch that tivo NZ released the fix for that?


That's what i thought.  I have Win 7 64Bit and the only time I had any issue were when i used a Telecom supplied Technicolor router. When I put in the TP link one the problems vanished even before this patch came out..




Regards,

Old3eyes


1073 posts

Uber Geek
+1 received by user: 31


  Reply # 816518 13-May-2013 09:51
Send private message

Yes the patch also fixed the problem.



2824 posts

Uber Geek
+1 received by user: 684


  Reply # 816592 13-May-2013 11:11
Send private message

Skolink: I've just discovered I have this problem with Windows 7 64bit. I can't believe what the solution is - set the date of your PC prior to 16 February 2013!!
Just to make it clear - setting my date to Jan 2013 enabled transfers without even restarting TiVo Desktop.

Ah here's the explanation - cookie expiry date.


Well, I was just about to try this out but thought I'd check downloading files first - and it worked this time, for some weird reason! If it does stop, I'll try the date thing.

The problem is now playback - I can get video to play back in WMP and other players, however no sound what so ever.

I've mucked about with downloading codecs etc and searched for help on this online, to no avail.

Is any one able to assist me with ideas as to how to go about finding out why the audio's not working, and how to fix it? (pc running Windows 8 64bit).

Many thanks!



Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

IBM leads Call for Code to use cloud, data, AI, blockchain for natural disaster relief
Posted 25-May-2018 14:12


New FUJIFILM X-T100 aims to do better job than smartphones
Posted 24-May-2018 20:17


Stuff takes 100% ownership of Stuff Fibre
Posted 24-May-2018 19:41


Exhibition to showcase digital artwork from across the globe
Posted 23-May-2018 16:44


Auckland tops list of most vulnerable cities in a zombie apocalypse
Posted 23-May-2018 12:52


ASB first bank in New Zealand to step out with Garmin Pay
Posted 23-May-2018 00:10


Umbrellar becomes Microsoft Cloud Solution Provider
Posted 22-May-2018 15:43


Three New Zealand projects shortlisted in IDC Asia Pacific Smart Cities Awards
Posted 22-May-2018 15:14


UpStarters - the New Zealand tech and innovation story
Posted 21-May-2018 09:55


Lightbox updates platform with new streaming options
Posted 17-May-2018 13:09


Norton Core router launches with high-performance, IoT security in New Zealand
Posted 16-May-2018 02:00


D-Link ANZ launches new 4G LTE Dual SIM M2M VPN Router
Posted 15-May-2018 19:30


New Panasonic LUMIX FT7 ideal for outdoor: waterproof, dustproof
Posted 15-May-2018 19:17


Ryanair Goes All-In on AWS
Posted 15-May-2018 19:14


Te Papa and EQC Minecraft Mod shakes up earthquake education
Posted 15-May-2018 19:12



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.