Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


gca3

4 posts

Wannabe Geek


#129451 16-Sep-2013 17:50
Send private message

Check your to do list as my EPG shows all TV2+1 shows listed 1 hour BEFORE TV2 so recording the wrong programme 2 hours early 

Emailed support @ 2pm

Monday Monday...

Create new topic
  #898360 19-Sep-2013 11:25
Send private message

Email address for support? I could only find an 0800 number on the web site. Option 1 for technical support has played me 20 minutes of reasonably acceptable music on hold, but no sign of an actual human and as I'm ringing from work, can't wait longer.



gca3

4 posts

Wannabe Geek


  #898417 19-Sep-2013 12:41
Send private message

No joy this morning so will give try again after 2pm (24hrs).


Subject: Re: [Enquiry ID #TWX-41691-344] EPG Error for Channel 7 - TV2+1

On Sep 18, 2013 1:53 PM, "TiVo Support" <support@mytivo.co.nz> wrote:

 

Hi 

Thanks for letting us know.

The team at TVNZ and the Operations Manager at Hybrid Television have already resolved this issue and your TiVo should download the correct data over the next 24 hours.

To speed up this process please try the following:

To manually complete a connection to the TiVo Service and download an update please go to TiVo Central > Messages & Settings > Settings > Network > Connect to the TiVo Service now.

Please give this a go and let us know if you have any further issues.

For any future enquiries related to this issue please reply to this message leaving the reference number in the subject.

Regards,

TiVo Support

  #898695 19-Sep-2013 19:47
Send private message

Not fixed for me so far....



gca3

4 posts

Wannabe Geek


#898895 20-Sep-2013 10:16
Send private message

EPG fixed with this mornings update but looks like 'do to list' wont refresh till overnight in downtime.

gca3

4 posts

Wannabe Geek


  #902413 25-Sep-2013 13:07
Send private message

Enquiry ID #TWX-41691-344

Error returned with this mornings update.

After 11 minutes! on phone sent email: support@mytivo.co.nz

  #903062 26-Sep-2013 13:10
Send private message

Yeah noticed that too. Have also just emailed them.

Create new topic





News and reviews »

Air New Zealand Starts AI adoption with OpenAI
Posted 24-Jul-2025 16:00


eero Pro 7 Review
Posted 23-Jul-2025 12:07


BeeStation Plus Review
Posted 21-Jul-2025 14:21


eero Unveils New Wi-Fi 7 Products in New Zealand
Posted 21-Jul-2025 00:01


WiZ Introduces HDMI Sync Box and other Light Devices
Posted 20-Jul-2025 17:32


RedShield Enhances DDoS and Bot Attack Protection
Posted 20-Jul-2025 17:26


Seagate Ships 30TB Drives
Posted 17-Jul-2025 11:24


Oclean AirPump A10 Water Flosser Review
Posted 13-Jul-2025 11:05


Samsung Galaxy Z Fold7: Raising the Bar for Smartphones
Posted 10-Jul-2025 02:01


Samsung Galaxy Z Flip7 Brings New Edge-To-Edge FlexWindow
Posted 10-Jul-2025 02:01


Epson Launches New AM-C550Z WorkForce Enterprise printer
Posted 9-Jul-2025 18:22


Samsung Releases Smart Monitor M9
Posted 9-Jul-2025 17:46


Nearly Half of Older Kiwis Still Write their Passwords on Paper
Posted 9-Jul-2025 08:42


D-Link 4G+ Cat6 Wi-Fi 6 DWR-933M Mobile Hotspot Review
Posted 1-Jul-2025 11:34


Oppo A5 Series Launches With New Levels of Durability
Posted 30-Jun-2025 10:15









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.