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Topic # 189243 21-Dec-2015 17:16
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Finally got the tivo box setup a few weeks ago. So it's essentially brand new, first time out of the box it came in.

Has anyone else had a problem with the remote failing to work properly? The Left/right up/down menu selection button doesn't work at all reliably. yell

The rest of the buttons seem ok.

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  Reply # 1454684 21-Dec-2015 17:25
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Common issue - http://www.geekzone.co.nz/forums.asp?forumid=114&topicid=98704
Contact TiVo support on 0800 69 8486 and see if they can assist - they ended up sending me another remote

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  Reply # 1454693 21-Dec-2015 17:50
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The other thing you can do is install the Tivo remote app on your phone / tablet, it is a lot more responsive than the Tivo remote.





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  Reply # 1454954 22-Dec-2015 08:08
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I always found it more reliable pointed 30-45 degrees above the unit.  I think the TiVo itself is a bit bad at processing the remote signal.  I often see the orange light flash on the box but the command isn't actioned.

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  Reply # 1454975 22-Dec-2015 09:03
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Kiwi1971: I always found it more reliable pointed 30-45 degrees above the unit.  I think the TiVo itself is a bit bad at processing the remote signal.  I often see the orange light flash on the box but the command isn't actioned.


Mine does the same, I will try that tonight as it dives me batty.




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  Reply # 1454977 22-Dec-2015 09:06
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we must be lucky had ours a few years and no problems




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  Reply # 1508195 8-Mar-2016 15:26
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Is there a preferred ap for the Tivo Remote? A couple of 3rd party options came up on the NZ ap store. The US ap store has the genuine TiVo product. Any thoughts?


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  Reply # 1541397 25-Apr-2016 00:12
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I must of jinxed our Tivo remote as of the past week or so more and more buttons are not working. See my comments dated in December sometime on this thread.

 

We are using Peel Smart Remote which appears to be a Samsung Endorsed App. Comes with Samsung devices but I believe is downloadable from the app store.

 

Now what surprised me was that my Note 5 is not supported as it does not have IR. Luckily I kept my Note 3.

 

I can report that the app works a treat. Keeps all the Tivo remote functions

 

 





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  Reply # 1541439 25-Apr-2016 08:11
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@Steelbadger My phone doesn't have IR, so I use "RCX for TiVo", which seems to do the job.

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  Reply # 1541471 25-Apr-2016 09:15
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Thanks for the tip! I will check it out


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  Reply # 1541785 25-Apr-2016 18:16
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GregV: @Steelbadger My phone doesn't have IR, so I use "RCX for TiVo", which seems to do the job.

 

 

 

I've used that as well, good, but the biggest problem I found is that it wouldn't work thru the wifi repeater at the other end of the house, but worked fine directly thru the router


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