stupid query - Tivo 3 Wires ?

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sarahfoxnz

148 posts

Master Geek

#195349 17-Apr-2016 00:38

Hello.

Just had a thought.

if my TIVO Connects Ok / sucessfully via the SETTINGS >> NETWORK >> Connect, it should Download Quickflix movies Ok - right ?

The information / movies use the same wires to downlaod/upload all the information ? Or are there 2 separate wires ? im having probs downloading Quickflix. & i'll have to get a friend to recheck the wires...

(in a few weeks it wont matter, as i'm thinking of upgrading my whole TV system to use quickflix direct to the Tv instead of via Tivo)

Skolink

1081 posts

Uber Geek

#1534321 17-Apr-2016 11:22

Downloading video content from Quickflix uses the same wires. However, the login and test uses much less bandwidth (less data) than downloading video. So if your internet is slow, or your wiring means that it only just works, then the test will works but video download will not (or will be extremely slow).

Are you using wireless to your TiVo? If so, that is likely the problem. Sounds like you have it connected with a cable "wires" though.

Go to speedtest.net on your computer and see what download and upload speed you get. It should be minimum 6M down, 0.6M (600k) up. If there is an issue with your internet (to all your devices) this should show it. Typically I would expect 18M down, 1M up for ADSL.

Get a friend to take a look.

sarahfoxnz

148 posts

Master Geek

#1534555 17-Apr-2016 20:06

is M (in your text) the same as Mbps ?

1.4 Mbps download speed.

BUT - If it is slow - wouldnt it just take 2 x the time to download ? I was downloading movies a few months ago....

Edit: Yes I have a wifi modem, but the link from modem to Tivo is wired / cabled ....

Spyware

3764 posts

Uber Geek

Lifetime subscriber

#1534559 17-Apr-2016 20:14

Maybe tell us something about your internet connection, e.g., the technology, adsl2+, vdsl2, docsis or ufb. What plan are you on. Where are you located and what network capability is indicated by Chorus business map,

https://www.chorus.co.nz/broadband-options/for-business/broadband-map

Spark Max Fibre using Mikrotik CCR1009-8G-1S-1S+, CRS125-24G-1S, Unifi UAP, U6-Pro, UAP-AC-M-Pro, Apple TV 4K (2022), Apple TV 4K (2017), iPad Air 1st gen, iPad Air 4th gen, iPhone 13, SkyNZ3151 (the white box). If it doesn't move then it's data cabled.

sarahfoxnz

148 posts

Master Geek

#1534563 17-Apr-2016 20:27

Spark - Home plan (ADSL)... - not sure if its ADSL 2 or not...

(I am in the process of upgrading to fibre - soon..) - But that doesnt explain why the movies/quickflix syddenly stopped after sucessful downloads before...

michaelmurfy

meow
13265 posts

Uber Geek

Moderator

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Lifetime subscriber

#1534627 17-Apr-2016 22:33

sarahfoxnz:

Spark - Home plan (ADSL)... - not sure if its ADSL 2 or not...

(I am in the process of upgrading to fibre - soon..) - But that doesnt explain why the movies/quickflix syddenly stopped after sucessful downloads before...

I've seen multiple threads and comments on here suggesting there is a bigger problem with Tivo + Quickflix preventing things from downloading. I don't think it is just you.

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sarahfoxnz

148 posts

Master Geek

#1534634 17-Apr-2016 22:44

yp. I just had a thought that there coud be a loose wire. but alas no.

I guess i'll wait & see - when i upgrade systems, i may get freeview & not tovo recorder.

Spyware

3764 posts

Uber Geek

Lifetime subscriber

#1534662 18-Apr-2016 06:51

TiVo is a freeview recorder.

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trig42

5816 posts

Uber Geek

ID Verified

#1534700 18-Apr-2016 09:29

Spyware:

TiVo is a freeview recorder.

Yes, it also has a Quickflix App (it replaced the CASPA service I think).

OP - does quickflix work on a PC on the same internet connection - it may not be the TiVo, it could be Quickflix itself?

Skolink

1081 posts

Uber Geek

#1535211 18-Apr-2016 21:27

1.4Mbps is very slow for an ADSL connection. I'm not surprised the videos 'fail'. As you say they should just take longer, but that is probably too slow. I suspect you do have a 'loose wire' or similar.

hio77

12999 posts

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Trusted

Lizard Networks

#1535222 18-Apr-2016 21:56

Skolink:

Downloading video content from Quickflix uses the same wires. However, the login and test uses much less bandwidth (less data) than downloading video. So if your internet is slow, or your wiring means that it only just works, then the test will works but video download will not (or will be extremely slow).

Are you using wireless to your TiVo? If so, that is likely the problem. Sounds like you have it connected with a cable "wires" though.

Go to speedtest.net on your computer and see what download and upload speed you get. It should be minimum 6M down, 0.6M (600k) up. If there is an issue with your internet (to all your devices) this should show it. Typically I would expect 18M down, 1M up for ADSL.

Get a friend to take a look.

18Mbit? be realistic now.. If your hitting 18s, your most likely better off on VDSL anyway. That isnt a reasonable typical expectation really.

Considering that on chorus's 12dB snr profiles your going to see an max of about 20Mbit unless your rather lucky with a decent chipset and such.

600kbit up is poor for adsl however, and is usually a prime indication that the line is rather ill and needs some TLC.

Skolink:

1.4Mbps is very slow for an ADSL connection. I'm not surprised the videos 'fail'. As you say they should just take longer, but that is probably too slow. I suspect you do have a 'loose wire' or similar.

1.4Mbit is slow indeed, but this thread isnt about speeds at all. a slow speed wont mean a video would fail, it will just take longer..

Even at 1.4Mbit you can consume pretty heavy quantities of data.

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