TiVo telling me to activate service, even though it is

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GregV

928 posts

Ultimate Geek

#223252 20-Sep-2017 20:11

Starting a couple of nights ago, my TiVo is telling me to activate it, with limited functionality until I do. There is no guide info, so recording is not happening, and I don't get any program info displayed.

Through the menu, I can see that it is still regularly connecting to the Tivo service successfully, and I can run this on demand without issue.

When I go to the TiVo website, I can see that my device, with the correct ID, is showing as activated.

I will contact TiVo/Spark tomorrow, but was wondering if anyone else is having the same issue?

GregV

928 posts

Ultimate Geek

#1869782 20-Sep-2017 20:40

Ahhh, the old turn-it-off-and-on-again seemed to have done the trick, should have tried that first :)

Lias

5589 posts

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#1869822 20-Sep-2017 21:39

Aren't they all being shut down around this time?

*edit* another month to go I see..

I'm a geek, a gamer, a dad, a Quic user, and an IT Professional. I have a full rack home lab, size 15 feet, an epic beard and Asperger's. I'm a bit of a Cypherpunk, who believes information wants to be free and the Net interprets censorship as damage and routes around it. If you use my Quic signup you can also use the code R570394EKGIZ8 for free setup.

GregV

928 posts

Ultimate Geek

#1869825 20-Sep-2017 21:43

Yeah - I'm holding out to the Labour Day sales :)

Groucho

524 posts

Ultimate Geek

#1870018 21-Sep-2017 10:04

GregV:

Yeah - I'm holding out to the Labour Day sales :)

Do you have a specific device you're looking at?

I'm eyeing the Panasonic DMR-HWT260GN but apparently for it not to record duplicates it needs what it has already recorded left on the HDD. I'm a little OCD with deleting viewed stuff. My parents have bought a DishTV T2200 which isn't as bad as many have made out but is certainly underpowered compared with the EIGHT YEAR OLD TiVo.

GregV

928 posts

Ultimate Geek

#1870050 21-Sep-2017 10:31

Yup, will most likely be the Panasonic, based on the feedback from other GZ'rs

SirVitale

22 posts

Geek

#1870098 21-Sep-2017 11:05

Thanks for the post - I got the exact same issue last night. Have kicked off a reboot this morning - so hopefully will be working again this evening

Stu

Hammered
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#1870112 21-Sep-2017 11:16

One of our four did this last night also. Shopping for alternatives may start a little earlier than intended!

People often mistake me for an adult because of my age.

Keep calm, and carry on posting.

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GregV

928 posts

Ultimate Geek

#1870140 21-Sep-2017 11:58

One thing I noticed was that some 'season passes' were not going to record as expected. Did some digging, and found that affected ones were where we had set 'keep only x titles'. Changing these to 'keep all episodes' fixed things, and I suspect that it was counting episodes in the 'deleted' folder against the maximum retention. Not sure if it would have caught up eventually following the reboot.

sarahfoxnz

148 posts

Master Geek

#1871820 24-Sep-2017 09:24

Yesterday i tried to connect - Failed. i re-tried & its connected.

Now - sunday - I go to trurn it on & all i get is static (last night it was workingfine)...

Now i get static.. - no menu, no options, no nothing....

Now i'll assume that one of my wires has come, loose but what are the ods of that happening just as other folk are having problems with tivo at the same time.

(i'll get a friend - in a few days, to come & check the wires - Ive got disability).. But i was planning on going to the shop today anyway & ordering Freeview

- edit, spauling arrar

scuwp

3885 posts

Uber Geek

#1871838 24-Sep-2017 09:31

sarahfoxnz:

Yesterday i tried to connect - Failed. i re-tried & its connected.

Now - sunday - I go to trurn it on & all i get is static (last night it was workingfine)...

Now i get static.. - no menu, no options, no nothing....

Now i'll assume that one of my wires has come, loose but what are the ods of that happening just as other folk are having problems with tivo at the same time.

(i'll get a fried - in a few days, to come & check the wires - Ive got disability).. But i was planning on going to the shop today anyway & ordering Freeview

Mine quite frequently drops the connection, pull out the HDMI cable and put it back in. Works for me everytime.

Lazy is such an ugly word, I prefer to call it selective participation

Stu

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#1871920 24-Sep-2017 12:21

Common handshake issue and I find turning the TV off/on fixes it.

People often mistake me for an adult because of my age.

Keep calm, and carry on posting.

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Groucho

524 posts

Ultimate Geek

#1872292 25-Sep-2017 09:36

I've occasionally had it when first turning the TV on. Usually it resolves itself either after a couple of seconds or me selecting another input source then switching back which suggests an HDMI handshake thing.

GregV

928 posts

Ultimate Geek

#1872345 25-Sep-2017 11:08

Yeah, I get quite regular audio dropout. Unfortunately for me I can only solve it by unplugging/replugging the HDMI cable from the back of the Tivo. Unplugging the TV end doesn't work, which is weird, and a pain as the Tivo is in a cabinet!

Groucho

524 posts

Ultimate Geek

#1872352 25-Sep-2017 11:21

As I say mine's very infrequent - maybe every couple of months or so. My parents have bigger problems with their two TiVo's. One of them has had a total failure of HDMI output and won't work in either TV, any HDMI TV socket or set to any variation of the HD output settings (variable/fixed, 720/1080 etc...). Naturally also tried the HDMI cable swap out first.

The other TiVo is intermittent where it'll be fine then apparently in the middle of watching something it just randomly cuts out to black. The ready-wired composite output to the rescue!

Fortunately (or not) it won't be an issue for much longer :-(