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Spong

1005 posts

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#302749 16-Dec-2022 16:25
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If you have a modified Tivo and it's recently stopped downloading new EPG data, and you're sure it has a valid internet connection, it could be that it's running the "second to last B8" build software, rather than the latest  Vers: 11.3b10.2017.**********   software from Oct 2017. You can check by bringing up the Tivo menu, choose “Read New Messages and Settings” then “Account & System Information” then “System Information”. Look for the entry "Software version". If you see "2017" in the software version, you're good. Also, if you have the older, now incompatible software, you'll see a message appear during boot as follows "Loading Ticketmaster 0.2". An in-place upgrade isn't possible, and you'll need a new clean/patched image installed on the hard disk. Current recordings and settings will be lost. 

 

I've heard from a client whose  been unable to download new EPG data since moving to Starlink internet. When watching the network status during a forced download, it fails while negotiating. At this stage, we're not sure if Starlink are blocking https on Port 8000 or what maybe the problem. If anyone has experience with Tivo and Starlink, please contribute here.

 

Also, while I think of it, if there's a series pass you've created using the default setting of "Repeat & first-run" that doesn't work, this should help. Try "All (with duplicates)." You can check the result by checking the "To Do" list once you've created the season pass. TV3 new at 6pm is one such program that requires this, and doesn't end up with multiple recordings of the same episode. 





Tivo upgrades to operate with the new OzTivo EPG, support and service. Over 400 performed here so far. See: www.hillcrest.net.nz


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old3eyes
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  #3011147 17-Dec-2022 09:56
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Just checked mine .  EPG all good . Vers: 11.3b10.2017 software





Regards,

Old3eyes




Spong

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  #3011218 17-Dec-2022 12:14
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Sorry if my long-winded post wasn't clear. Version 11.3b10.2017 software is the latest, and isn't a problem. What I want to know is whether anyone's using their Tivo with Starlink, and are there any issues? 





Tivo upgrades to operate with the new OzTivo EPG, support and service. Over 400 performed here so far. See: www.hillcrest.net.nz


Wombat1
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  #3011227 17-Dec-2022 13:08
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I'm not having download issues but have no EPG anymore for 7Mate, 7Bravo, 9Rush in Brisbane.




Famguy
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  #3026680 24-Jan-2023 21:32
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Spong:

Sorry if my long-winded post wasn't clear. Version 11.3b10.2017 software is the latest, and isn't a problem. What I want to know is whether anyone's using their Tivo with Starlink, and are there any issues? 





Switched to Starlink 17/01/23 and TiVo hasn’t updated since. Manual connect to TiVo service fails on negotiating.
Tried hot spotting from phone, but oddly that failed too. Different error code though.

Located NZ, Tauranga.
Can we assume it is a port issue? TiVo mentions TCP 443. Starlink states TCP 445 is blocked.




Spong

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  #3026735 24-Jan-2023 22:19
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Our Tivos connect using https on Port 8000 which is basically nothing special these days according to the EPG guys,  who setup and maintain the emulator. Starlink use CGNAT,  but then so do several ISPs in NZ.

 

Seems that something else is being blocked or interfered with. Thanks for reporting back. You're only the second person that's reported this problem, but then there may only be a very small number of Tivo owners with Starlink. 





Tivo upgrades to operate with the new OzTivo EPG, support and service. Over 400 performed here so far. See: www.hillcrest.net.nz


Famguy
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  #3026974 25-Jan-2023 14:03
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Spong:

 

Our Tivos connect using https on Port 8000 which is basically nothing special these days according to the EPG guys,  who setup and maintain the emulator. Starlink use CGNAT,  but then so do several ISPs in NZ.

 

Seems that something else is being blocked or interfered with. Thanks for reporting back. You're only the second person that's reported this problem, but then there may only be a very small number of Tivo owners with Starlink. 

 

 

Thanks. I've just reached out on FB StarlinkNZ & Starlink NZ Users to see if anyone else has experienced this.

 

 


Famguy
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  #3026975 25-Jan-2023 14:05
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old3eyes:

 

Just checked mine .  EPG all good . Vers: 11.3b10.2017 software

 

 

Is your TiVo still connecting to TiVo Service and downloading EPG?

 

 


 
 
 

Move to New Zealand's best fibre broadband service (affiliate link). Note that to use Quic Broadband you must be comfortable with configuring your own router.
Spong

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  #3028592 28-Jan-2023 21:11
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@Farmguy. My client with a Tivo and Starlink, today reports that he's now able to download the Tivo EPG. Have you tried again recently? 





Tivo upgrades to operate with the new OzTivo EPG, support and service. Over 400 performed here so far. See: www.hillcrest.net.nz


Famguy
8 posts

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  #3028597 28-Jan-2023 21:25
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Spong:

@Farmguy. My client with a Tivo and Starlink, today reports that he's now able to download the Tivo EPG. Have you tried again recently? 



Unfortunately still no go. Just tried to connect now.
However, after restarting my iPhone yesterday, I was able to hotspot successfully on both TiVo units. Go figure🤷‍♂️
Guess that will be my work around each week for now. I will still try Starlink wifi every now and then though.🤞

Famguy
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  #3050963 16-Mar-2023 19:15
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Famguy:
Spong:

@Farmguy. My client with a Tivo and Starlink, today reports that he's now able to download the Tivo EPG. Have you tried again recently? 



Unfortunately still no go. Just tried to connect now.
However, after restarting my iPhone yesterday, I was able to hotspot successfully on both TiVo units. Go figure🤷‍♂️
Guess that will be my work around each week for now. I will still try Starlink wifi every now and then though.🤞


@Spong
So I’ve been manually connecting to the server since my last post. However just recently I did a guided setup again as I suspected there was a slight issue. Also a full clear and delete on the other unit. Since then the EPG system time is 1-2hrs ahead. 7.07pm right now. EPG states it’s 8.31pm. Very odd. OzTiVo forum senior members seem to have abandoned post; no help from there for a number of subjects from other users.
This time issue renders the EPG pretty unusable now.
I’ve tried connecting multiple times or the last week, but the time still hasn’t corrected itself.
Any ideas?

Spong

1005 posts

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  #3051022 16-Mar-2023 20:47
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This problem can usually be resolved by shutting down your Tivo, and restarting it, but you'll need your internet connection available during the bootup process. So, turn your hotspot on before starting up. You may need to do this more than once. Preferably an ethernet connection is helpful, as I'm not sure if this works over a wifi connection. I haven't see a situation that hasn't been resolved this way. Slight possibility that your CR2032 battery needs replacement maybe? 





Tivo upgrades to operate with the new OzTivo EPG, support and service. Over 400 performed here so far. See: www.hillcrest.net.nz


Famguy
8 posts

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  #3051029 16-Mar-2023 21:13
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@Spong
Didn’t think of the battery! And guess we’re off to buy a wifi extender with Ethernet port!!
Thanks for the advice. Fingers crossed

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