What happens if I go over my broadband plan limit

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alvin

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#47374 11-Nov-2009 09:42

i'm really keen to get tivo. One question lurking in my mind is what if I went over the limit of my broadband plan. I'm currently on a Go Plan (3GB) and quite a heavy internet user. in telecom website, it says that when you used up all your bandwidth, your speed will be that of a dial up quality. anybody here knows what particular effect will that have on tivo? ie. tivo completely stops working? can it still records shows?

thanks

kiwipeter

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#271941 11-Nov-2009 09:47

Hiya - the broadband plan that you are on does not impact on your TiVo usage. TiVo will use the fall capacity of your ADSL connection and will not impact on your plan.

If you max out your internet usage on your PC or laptop etc, TiVo will not be affected and will still get the full speed of the line.

Likewise, if you got nuts and download movies galore from TiVo's CASPA system, this will not impact your home usage i.e. TiVo downloads are unmetered.

Cheers

rscole86

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#271945 11-Nov-2009 10:00

As kiwipeter has said..

Aslong as you stay with Telecom for your broadband, any data TiVo uses, will be free. It will not affect your allowance.

freitasm

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#271950 11-Nov-2009 10:20

rscole86: As kiwipeter has said..

Aslong as you stay with Telecom for your broadband, any data TiVo uses, will be free. It will not affect your allowance.

Yes, but... The OP is probably worried if his connection is throttled anyway - not because of TiVo usage but because of his own usage.

In this case the whole IP connection is slowed down, surely? And if it's then how the TiVo service is affected?

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kiwipeter

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#271957 11-Nov-2009 10:33

I was told by Telecom that the TiVo downloads run at the full speed of the connection, even if the ADSL line speed is throttled by excess useage.

Not sure how that would work though...

Mind you, he was the same sales guy that told me CASPA was HD! Arghhh!

bazzer

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#271969 11-Nov-2009 11:01

When the connection is throttled, are your emails (i.e. xtra servers) slowed down? I don't recall that being the case. Surely, they don't have to throttle everything?

rossmnz

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#271977 11-Nov-2009 11:22

3GB? Extremely heavy user?

I would suspect if your net plan is throttled then your tivo will be slowed down, if you are concerned I would search through the fine print for anything regarding this.

If you get Tivo and find a throttled connection makes it night on useless then you are into "he said, she said" territory and you never win in this situation.

The force is strong with this one!

Samsung

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freitasm

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#271995 11-Nov-2009 12:03

This is the official word from Telecom, just received:

No your TiVo downloads will not be slowed. Telecom has delivered a solution which means your broadband content is not impacted by which Telecom plan you?re on ? even if you?re throttled. This was important to Telecom as it means customers on any of their plans, from Go right through to Big Time do not need to worry about TiVo impacting their data cap or their data cap impacting TiVo.

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kiwipeter

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#271999 11-Nov-2009 12:12

Thanks freitasm - useful information.

wreck90

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#272005 11-Nov-2009 12:25

You can easily go through 500mb / day just webbrowsing.

Websites are pretty heavy these days, and with software patches, video, audio, you can eat a lot more than 500mb per day.

alvin

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#272015 11-Nov-2009 12:44

wreck90: You can easily go through 500mb / day just webbrowsing.

Websites are pretty heavy these days, and with software patches, video, audio, you can eat a lot more than 500mb per day.

i agree.. plus, for some reason, the wife got hooked up to facebook...

thanks mauricio for the official info..