Will not play an mp4

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Forums › TiVo › Will not play an mp4

alisam

829 posts

Ultimate Geek

#48440 14-Nov-2009 09:06

My mp4 videos are played via the free Quicktime player.
I can see them via the Tivo box on my PC but they all have a red circle with a diagonal line.
TiVo says that they are not in a format it can play.
Tivo Desktop Plus says that the recording cannot be transferred and may be copy protected.

Any ideas?

PC: HP ProBook 470G1 (Windows 10 Pro), Intel NUC7I5BNH (Windows 10 Pro), Dell Inspiron 7591 2n1 (Windows 11 Pro)
Net: Grandstream 1 x GWN7062, 1 x GWN7610, 1 x GWN7665
Storage: Synology DS216play NAS, 2 x 6TB
Media: 3 x Amazon FireTV. Echo, Dot, Spot
TV: 2 x Samsung H6400 55" LED TV, Panasonic TH-P50G10Z 50" Plasma TV
Mobile: Samsung Galaxy A52 5G
Wearable: Gear S3 Frontier

tomgeeknz

923 posts

Ultimate Geek

#272963 14-Nov-2009 10:15

Are they download from the iTunes store. If so they have DRM (Digital Rights Management) Copy Protection on them so canonly be played on a computer with itunes installed and logged into your iTunes account.

alisam

829 posts

Ultimate Geek

#273094 14-Nov-2009 21:04

No, I don't use iTunes.
I have come to the conclusion that these mp4 files have DRM Copy protection.

sbiddle

30853 posts

Uber Geek

Retired Mod

Trusted

Biddle Corp

Lifetime subscriber

#273097 14-Nov-2009 21:11

Where did the files come from?

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