TIVO EPG failure: two hours out?

Forums › TiVo › TIVO EPG failure: two hours out?

robbyp

1199 posts

Uber Geek

#70770 30-Oct-2010 14:22

Is anyone else having trouble with the tivo EPG today. It is two hours out, which means that programs are recording 2 hours behind schedule. eg the 6pm One news is displaying 8pm as the start time.

I have tried rebooting, but same problem, so I assume it is a TIVO problem, as the program schedules download from TIVOs servers. It was working fine yesterday

1 | 2

1199 posts

Uber Geek

#397735 30-Oct-2010 14:40

robbyp: Is anyone else having trouble with the tivo EPG today. It is two hours out, which means that programs are recording 2 hours behind schedule. eg the 6pm One news is displaying 8pm as the start time.

I have tried rebooting, but same problem, so I assume it is a TIVO problem, as the program schedules download from TIVOs servers. It was working fine yesterday

Also run the latest network upgrade, to download the latest EPG, but it is still out by 2 hours.

josephhinvest

1543 posts

Uber Geek

ID Verified

Trusted

#397758 30-Oct-2010 15:55

It's not just you. Am not at home near TiVo but the TiVo genie website EPG is also 2 hrs out.
Hopefully someone is paying attention at Telecom (I presume?)

Cheers,
Joseph

scuwp

3886 posts

Uber Geek

#397770 30-Oct-2010 16:39

TiVo helpdesk are aware of the problem and are working on it. Said that any fix will unlikely show up until tomorrow. So in the meantime you will have to use the time record function.

Lazy is such an ugly word, I prefer to call it selective participation

wallop

367 posts

Ultimate Geek

#397773 30-Oct-2010 16:43

Strange thing is that while the epg is out a recording started at the correct time of 4pm for me today (Top Chef on TV3).

wallop

367 posts

Ultimate Geek

#397775 30-Oct-2010 16:47

I bet they have screwed up daylight saving. In the old days this weekend would have been the cutover.

compost

295 posts

Ultimate Geek

#397807 30-Oct-2010 18:33

Is it possible to temporarily set the time on the Tivo forward by 2 hours?

Edit: interesting that my posting time here is 20:33 instead of 18:33. Did GZ and Tivo apply the same service pack on Fri night :p

Edit: of course the posting time was my timezone settings, have figured out how to correct it

A time-poor geek is hardly a geek at all

ilovemusic

1439 posts

Uber Geek

#397826 30-Oct-2010 19:37

wallop: I bet they have screwed up daylight saving. In the old days this weekend would have been the cutover.

Unlikely as it was fine until today.

Sharesies

Trade NZ and US shares and funds with Sharesies (affiliate link).

minigopher17

281 posts

Ultimate Geek

#397845 30-Oct-2010 20:21

I'm so glad I belong to Geekzone - now I know I'm not suffering alone with this TiVo technical glitch.

robbyp

1199 posts

Uber Geek

#397862 30-Oct-2010 21:16

robbyp: Is anyone else having trouble with the tivo EPG today. It is two hours out, which means that programs are recording 2 hours behind schedule. eg the 6pm One news is displaying 8pm as the start time.

I have tried rebooting, but same problem, so I assume it is a TIVO problem, as the program schedules download from TIVOs servers. It was working fine yesterday

I see they have a vague message on their status page about the problem. Took a while to find the status page on the tivo website. They may have a lot of pee'd of people who had programmed stuff to record on saturday night from the epg.

antant

115 posts

Master Geek

#397867 30-Oct-2010 21:32

The weird thing was when I first noticed the issue if I opened up the Guide it would for 2 seconds show the correct program (The Omen at 8:30pm) on TV3 but then everything would shift out for 2 hours for TV3 ... the other 2 channels seemed correct ...

Then when I tried redownloading the epg data and restarting it everything was out by 2 hours all the time ...

Surprises me that it takes them so long to fix it ... If it was a simple epg issue you'd think they just correct the times and or re-run the job that compiles all the data for them ... of course I'm no expert, that's just my 2c.

alisam

830 posts

Ultimate Geek

#397870 30-Oct-2010 21:41

I noticed it about at 7:30 this morning.
I updated my network settings but that didn't correct it.
Updated it about 7pm tonight but it didn't correct itself.
Pretty disappointed as I have missed a few programs. I just assumed that it would correct itelf.

Tivo
You are incompetent.

PC: Dell Inspiron 16 5640 (Windows 11 Home), Dell Inspiron 7591 2n1 (Windows 11 Pro), HP ProBook 470G1 (Windows 10 Pro), Intel NUC7I5BNH (Zorin)
Net: Grandstream 1 x GWN7062 Router, 1 x GWN7665 Access Point
Storage: Synology DS216play NAS, 2 x 6TB
Media: 3 x Amazon FireTV. Echo, Dot, Spot
TV: 2 x Samsung H6400 55" LED TV, Panasonic TH-P50G10Z 50" Plasma TV
Mobile: Samsung Galaxy A52 5G
Wearable: Gear S3 Frontier

myopinion

938 posts

Ultimate Geek

#397882 30-Oct-2010 22:12

Useless. WTF is wrong with these guys?? Google TV bring it on.

robbyp

1199 posts

Uber Geek

#397903 30-Oct-2010 23:10

antant: The weird thing was when I first noticed the issue if I opened up the Guide it would for 2 seconds show the correct program (The Omen at 8:30pm) on TV3 but then everything would shift out for 2 hours for TV3 ... the other 2 channels seemed correct ...

Then when I tried redownloading the epg data and restarting it everything was out by 2 hours all the time ...

Surprises me that it takes them so long to fix it ... If it was a simple epg issue you'd think they just correct the times and or re-run the job that compiles all the data for them ... of course I'm no expert, that's just my 2c.

I suspect their techs are away during the weekend. I doubt the TVNZ news will get onto this problem, as tivo in NZ is part owned by TVNZ. Maybe TV3 could rip into the story. I missed grand designs as I forgot to do a manual program for it.

tardtasticx

3075 posts

Uber Geek

#397905 30-Oct-2010 23:12

Maybe this will give us an excuse to pull out the old VCR.

robbyp

1199 posts

Uber Geek

#397906 30-Oct-2010 23:17

tardtasticx: Maybe this will give us an excuse to pull out the old VCR.

Yeap the VCR still has it's uses. However I think the manual setup in tivo is still easier to do than setting up the VCR. Or at least the same complexity.

1 | 2