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2 posts

Wannabe Geek

Topic # 228901 29-Jan-2018 11:10
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Bought a Hero 4 silver mid 2016, making it just over a year and a half old. It has been kept in mint condition. It now will not turn on, after charging a battery.


My question is, Is a year and a half a reasonable amount of time for a GoPro? GoPro has a global 1 year warranty but I feel that a year and a half is defiantly not a reasonable amount of time.


Thoughts? Will I have any luck taking it back to Infotech? 

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  Reply # 1948066 29-Jan-2018 11:15
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Might be the battery at fault.  Try another battery first. 



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  Reply # 1948067 29-Jan-2018 11:15
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Take it back for sure should last much longer



Ex JohnR VodafoneNZ 17 years 4 days

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  Reply # 1948068 29-Jan-2018 11:16
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Have tried another battery and to no avail, fully charged with external charger.

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  Reply # 1948106 29-Jan-2018 12:39
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Yes I think it should last longer. I would take it back for sure. 

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  Reply # 1948115 29-Jan-2018 12:59
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Say you want it replaced under the CGA for reasonable life



Ex JohnR VodafoneNZ 17 years 4 days

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  Reply # 1948315 29-Jan-2018 21:12
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Try doing a hard reset.

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