I think I broke Youtube.

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ilovemusic

1252 posts

Uber Geek

# 78304 3-Mar-2011 01:17

Was cleaning up an old laptop I inherited by deleting useless crap I never use (some Adobe stuff) and discovered that I may have broken Youtube.

Videos play with sound but no picture, just a black box.

Re-installed Flash and one Youtube video played Ok before it all went black again.

Funny thing is flash videos on other websites play Ok.

Suggestions welcomed !

ilovemusic

1252 posts

Uber Geek

# 445041 3-Mar-2011 02:05

Further more...

YouTube channels I've subscribed to play fine.

freitasm

BDFL - Memuneh
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Geekzone

Lifetime subscriber

# 445065 3-Mar-2011 08:39

Have you cleared the browser's cache? Are you using your correct ISP DNS?

Does it happen in other sites? Do you have an ad blocker?

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ilovemusic

1252 posts

Uber Geek

# 445070 3-Mar-2011 09:14

Yes, no fix, problem remains on Firefox and IE.

Yes.

No.

Yes, disabling = no fix.

ilovemusic

1252 posts

Uber Geek

# 445083 3-Mar-2011 09:53

Un-installed Flash + Firefox.

YouTube played first vid fine then the vid window btreaks again.

Weird....

Ragnor

8035 posts

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# 445098 3-Mar-2011 10:54

Try a test with Google Chrome, it uses it's own inbuilt version of flash not the version you have installed.

ilovemusic

1252 posts

Uber Geek

# 445119 3-Mar-2011 11:46

Thanks guys, I think I have it sorted.

Turns out it was not Flash (sorry Adobe !) but the new authentication that ties YouTube to a Google account.

A bit of account password re-jigging and I have restored service.

Yippe-ki-yay

ilovemusic

1252 posts

Uber Geek

# 445168 3-Mar-2011 14:02

Spoke too soon.

Broke again

:(

Linuxluver

5521 posts

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# 445682 4-Mar-2011 22:29

ilovemusic: Was cleaning up an old laptop I inherited by deleting useless crap I never use (some Adobe stuff) and discovered that I may have broken Youtube.

Videos play with sound but no picture, just a black box.

Re-installed Flash and one Youtube video played Ok before it all went black again.

Funny thing is flash videos on other websites play Ok.

Suggestions welcomed !

Is the laptop too old? Maybe it lacks the grunt to decode videos at the higher resolutions. Try playing them at 240p....then 360p....then 480p...then 720p.

See if there is any consistent pattern that relates to the resolution.....if not...then at least you've ruled this out.

Also....how about anti-virus? Any chance something is trying to scan the incoming stream?

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dontpanic42

1574 posts

Uber Geek

# 445709 5-Mar-2011 02:01

Linuxluver:
Also....how about anti-virus? Any chance something is trying to scan the incoming stream?

Have you got Immunet on it per chance?

ilovemusic

1252 posts

Uber Geek

# 445741 5-Mar-2011 10:36

Linuxluver:

Is the laptop too old? Maybe it lacks the grunt to decode videos at the higher resolutions. Try playing them at 240p....then 360p....then 480p...then 720p.

See if there is any consistent pattern that relates to the resolution.....if not...then at least you've ruled this out.

Also....how about anti-virus? Any chance something is trying to scan the incoming stream?

As I initially posted, Flash videos play fine on every site (including You Tube user channels), just not the main Toob page.

After some extended research it appears I'm not alone in experiencing yet another of Google's "improvements". They have been dicking around with the main player. Off the main page an older version is used so no problems.

The official fix is to turn off Flash's Hardware Acceleration.

With it off normal service has been resumed.