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BruceS

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#82789 5-May-2011 22:01
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Looking for some help here.  My daughter has a Fuji digital camera with an SD card installed.  For some reason she can no longer view the images/video's that she had taken and saved to the SD card.  All she gets is the camera telling her that the "internal memory is full - insert a new card.

Tried taking the SD card out of the camera and installing it into her Compaq laptop (this is something she has done a number of time before -successfully) but the laptop tells her that she needs to format the SD card before it will read it.  I assume that if she does format it then it will blow away any files she has on the SD card?

Now when she puts the SD card back into the camera it whines about the card needing to be initialised.

The SD card is a standard Fujifilm brand which was purchased with the camera.

Does anyone have any ideas as to how we can retrieve the files from the card before we format it? 

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heavenlywild
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  #465974 5-May-2011 22:13
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I think the card's data is corrupted. Doesn't sound too good in terms of saving your photos that's currently on it.

I am sure a format would fix everything - it's just the photos you need to worry about!



timmmay
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  #465987 5-May-2011 22:52
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What model of camera is it? Some have internal memory.

Do you have a card reader in your PC? If so you can use recovery software. There's a free one here, but sometimes a commercial one may work if the free one fails.

Disrespective
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  #466062 6-May-2011 09:51
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It certainly sounds like a corrupted SD Card to me.

I have successfully used Recuva (http://www.piriform.com/recuva) to save files from a corrupted SD card.



clicknz
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  #466068 6-May-2011 10:03
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Hi - yeah, I'd certainly keep away from that 'format' button until you've tried as many options as possible to retrieve the data.
There are numerous variations of data recovery software (both free & paid) that may help get the data off the card (at least it's being recognised as being inserted) - but first I'd suggest trying a card reader on a few different computers (Mac & PC). It seems that different comps & card readers will sometimes read camera cards in different ways.
Good luck with it.




Cheers,
Mike

Photographer/Videographer clickmedia.nz


timmmay
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  #466073 6-May-2011 10:06
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Disrespective: It certainly sounds like a corrupted SD Card to me.

I have successfully used Recuva (http://www.piriform.com/recuva) to save files from a corrupted SD card.


Try the software I linked to first, it's made especially for recovery from a memory card. It's an earlier free version of software that's now commercial.

Disrespective
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  #466121 6-May-2011 11:27
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timmmay:
Disrespective: It certainly sounds like a corrupted SD Card to me.

I have successfully used Recuva (http://www.piriform.com/recuva) to save files from a corrupted SD card.


Try the software I linked to first, it's made especially for recovery from a memory card. It's an earlier free version of software that's now commercial.
Nice one timmmay, I've never used it myself but will give it a shot next time I need one over the recuva option for sure.

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