Email Updates to Facebook Stopped Working?

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MurrayM

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#143488 16-Apr-2014 15:22

I run a couple of Facebook Pages for a couple of businesses and I've just noticed that the automated emails that I've set up that send status updates to these pages have stopped working.

I tried manually sending an email to the Pages and no update appeared on the pages, but also I didn't get any error back; the emails just seemed to vanish.

Has anyone else noticed this problem? Any suggestions on where I can investigate further?

mattwnz

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#1026284 16-Apr-2014 15:40

Probably only something that facebook support can help you with, as they will be able to check their logs. Perhaps a google search may bring up something.

MurrayM

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#1026291 16-Apr-2014 15:47

mattwnz: Probably only something that facebook support can help you with, as they will be able to check their logs. Perhaps a google search may bring up something.

Yeah, I was fearing as much. I couldn't find anything via Google, maybe it's time to try asking Facebook support.

MurrayM

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#1026297 16-Apr-2014 15:54

Ok, so I filed a problem with Facebook and after sending it they said "We cannot respond individually to each report, but we would like you to know that your report will be used to improve Facebook." Great!