Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




65 posts

Master Geek


# 181087 2-Oct-2015 01:03
Send private message

Got a bit of a strange problem here. My wife uses an Acer Aspire One netbook, and mostly connects to Facebook with it.

I have tried repeatedly to wean her off FB and onto better alternatives such as Twitter or Diaspora*, but she still insists on using it. The thing is, it will (very often) start responding strangely to keyboard input, or not responding at all to the keyboard. I have tried everything I can think of to resolve this problem, but it still persists.

I've tried:
* Ensuring it has the latest Firefox browser installed
* Disabling all add-ons for the Firefox browser
* Using a different web browser entirely
* Using an external USB keyboard

Every other website works fine, in different browser tabs, it only seems to affect Facebook. It happens when there's only one tab open in the browser as well as with multiple tabs. We're running Lubuntu v14.04 LTS (Trusty Tahr) as the OS and there doesn't seem to be any other problem with the computer, just this. It is practically the only thing my wife ever does with that netbook, and it seems strange that it is the only thing that is causing a problem.

I've also tried suggesting that she compose her posts / messages in Leafpad (the default text editor in Lubuntu) and copy/paste them into FB. This works as long as she doesn't try to use the keyboard to paste. She has to use the touchpad, right-click/paste. However, messages are committed using the [ENTER] key only in the instant chat dialog, so this workaround fails at that point.

Even this doesn't convince her to stop using FB. She naturally assumes that the problem is Firefox, or Lubuntu, or Linux, and we should all just go back to using WindBlows. I'm certain that this is not a Linux issue, it is a Facebook issue. I just don't know how to prove it, and, if possible, to fix it. I mean, c'mon, how am I supposed to fix Facebook, amirite? ;-)

Any suggestions of what might be causing this, how to resolve it, or at least how to reduce its impact, would be really appreciated.

Create new topic

gzt

10989 posts

Uber Geek


  # 1398780 2-Oct-2015 13:42
Send private message

Could be a Firefox thing. Try Chromium.



65 posts

Master Geek


  # 1403173 9-Oct-2015 18:04
Send private message

Hi gzt, thanks for the reply. Unfortunately, I had already tried using a different browser to resolve this issue, as I mentioned in the OP.

> I've tried:
> * Ensuring it has the latest Firefox browser installed
> * Disabling all add-ons for the Firefox browser
> * Using a different web browser entirely
> * Using an external USB keyboard

I tried installing both Chromium and Midori on her netbook, but they still exhibit the same weird keyboard behaviour, in Facebook only. This is intermittent, but it doesn't seem to be related to available system memory (ie. Firefox's infamous memory leak problems) as it can occur soon after rebooting, just as it can happen after a long period of use.

 
 
 
 


gzt

10989 posts

Uber Geek


  # 1403189 9-Oct-2015 18:37
Send private message

I had sort of kind of similar symptoms long time ago due to bad network and some page elements missing load. I suspected it was a weird router issue and ignored it, so maybe go conservative with network drivers and maybe try it out elsewhere network as a control before that.

Maybe this should move to Linux forum.



65 posts

Master Geek


  # 1403691 11-Oct-2015 04:30
Send private message

Hi gzt, thanks again for the reply.

> due to bad network ... weird router issue

Thanks, this prompted me to check her /etc/hosts file, just in case something had hijacked her connections to Facebook. Unfortunately it wasn't as simple as that. Still looking.

> try it out elsewhere

That's a good suggestion. She never uses that netbook anywhere other than at home. We'll give it a go at some time, at a trusted friend or family member's place. Not a great idea to authenticate (even to FB) from a public WiFi.

> Maybe this should move to Linux forum.

I did struggle deciding where to put this, but figured it was related only to FB, not to the underlying OS. But maybe someone from the Linux forums would be better able to help with a fix/workaround?

Again, thanks for your help.

Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Intel introduces cryogenic control chip to enable quantum computers
Posted 10-Dec-2019 21:32


Vodafone 5G service live in four cities
Posted 10-Dec-2019 08:30


Samsung Galaxy Fold now available in New Zealand
Posted 6-Dec-2019 00:01


NZ company oDocs awarded US$ 100,000 Dubai World Expo grant
Posted 5-Dec-2019 16:00


New Zealand Rugby Selects AWS-Powered Analytics for Deeper Game Insights
Posted 5-Dec-2019 11:33


IMAGR and Farro bring checkout-less supermarket shopping to New Zealand
Posted 5-Dec-2019 09:07


Wellington Airport becomes first 5G connected airport in the country
Posted 3-Dec-2019 08:42


MetService secures Al Jazeera as a new weather client
Posted 28-Nov-2019 09:40


NZ a top 10 connected nation with stage one of ultra-fast broadband roll-out completed
Posted 24-Nov-2019 14:15


Microsoft Translator understands te reo Māori
Posted 22-Nov-2019 08:46


Chorus to launch Hyperfibre service
Posted 18-Nov-2019 15:00


Microsoft launches first Experience Center worldwide for Asia Pacific in Singapore
Posted 13-Nov-2019 13:08


Disney+ comes to LG Smart TVs
Posted 13-Nov-2019 12:55


Spark launches new wireless broadband "Unplan Metro"
Posted 11-Nov-2019 08:19


Malwarebytes overhauls flagship product with new UI, faster engine and lighter footprint
Posted 6-Nov-2019 11:48



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.