I have an issue with FB. Sometimes when I open FB pages, the pictures have comments attached to them and sometimes the comments simply aren't there at all. I can't see any obvious reason why.
Hope that explains the problem adequately.
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FB is well known for running millions of experiments, like Amazon does. You might see variations that will help them decide which ones "engage" more people.
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You could try doing the usual - If this is in the phone App, clear App Cache. If browser, clear browser cache.
Also if it's not loading properly (again app related) try disabling wifi and trying via 3G/4G instead. Quite often this will work for me.
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