Facebook user name issue

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stuzz

342 posts

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#300683 27-Sep-2022 20:29

Interesting issue with FB naming protocols.

Many of my family have fb accounts in our proper surname. It is a 3 letter one that can also be used to describe other things.

When I tried to set up an acc for my 13yo child, the surname was rejected as it fails their policy it seems.

I have uploaded a copy of a bc to prove the name but have had no reply. Of course there is no actual contact option.

Has anyone else come up against this?

Wakrak

1405 posts

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#2973911 28-Sep-2022 06:17

I just did a test to see if I could change my name to a three lettered version. Got all the way to the are you sure? won't be able to change it back for 60 days screen.

As a workaround, might be able to put in a random name for now, then go to settings & privacy - settings - edit name.

No guarantee that this will work.

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Bung

5422 posts

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#2973922 28-Sep-2022 07:16

Does your 13yr old share a real name with someone else in the family?

stuzz

342 posts

Ultimate Geek

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#2974329 28-Sep-2022 18:09

Bung: Does your 13yr old share a real name with someone else in the family?

Yep. We all share the same surname.

I tried adding an additional letter to it and it would accept the change with no issues. Seems purely because of the surname.

ftr the surbname is "Old"

stuzz

342 posts

Ultimate Geek

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#2974330 28-Sep-2022 18:10

Wakrak:
I just did a test to see if I could change my name to a three lettered version. Got all the way to the are you sure? won't be able to change it back for 60 days screen.

As a workaround, might be able to put in a random name for now, then go to settings & privacy - settings - edit name.

No guarantee that this will work.

I'm sure it is because what the name is.