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freitasm

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#306867 29-Aug-2023 10:17
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If you ever contact a company (or suggest someone contact a company) on X, The Company Formerly Known as Twitter, make sure you are not dealing with fakes - even more if trying to reach a bank or other services.

 

Blue-tick scammers target consumers who complain on X | X (formerly known as Twitter) | The Guardian

 

 





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Benjip
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  #3121518 29-Aug-2023 10:35
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Gosh who would've thought that completely ruining the verification system would have negative consequences like this…




freitasm

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  #3121519 29-Aug-2023 10:38
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Pretty much everyone, except the "free speech absolutist" ruining running the company. 





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xpd

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  #3121524 29-Aug-2023 11:04
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I've bailed from "X", its turned into a **** show. Elons attitude to users on it is really poor.

 

 





       Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

 

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freitasm

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  #3121525 29-Aug-2023 11:05
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I logged off Twitter, I haven't logged into X...





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frankv
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  #3121556 29-Aug-2023 11:56
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Not greatly different from Facebook.

 

 


Bung
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  #3121557 29-Aug-2023 11:57
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Why would I want to communicate with my bank on social media?

networkn
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  #3121575 29-Aug-2023 12:46
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Bung: Why would I want to communicate with my bank on social media?

 

Cybersecurity awareness is still fairly low. 

 

It's something I believe should be a mandatory subject at school. Proving it as a free service ala CAB to adults. 


 
 
 

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Benjip
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  #3121588 29-Aug-2023 13:25
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Bung: Why would I want to communicate with my bank on social media?

 

Are you joking? For some large companies (banks included) it's the only method of contacting them other than waiting in a phone queue for 30–60 minutes.


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  #3121590 29-Aug-2023 13:27
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Benjip:

 

Bung: Why would I want to communicate with my bank on social media?

 

Are you joking? For some large companies (banks included) it's the only method of contacting them other than waiting in a phone queue for 30–60 minutes.

 

 

That sounds like a pretty big problem for those of us who don't have social media!


xpd

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  #3121591 29-Aug-2023 13:29
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Benjip:

 

Bung: Why would I want to communicate with my bank on social media?

 

Are you joking? For some large companies (banks included) it's the only method of contacting them other than waiting in a phone queue for 30–60 minutes.

 

 

Some...

 

A lot have a "X" account and don't actively use it for anything but spam.

 

 





       Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

 

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Bung
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  #3121661 29-Aug-2023 17:59
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Benjip:

Bung: Why would I want to communicate with my bank on social media?


Are you joking? For some large companies (banks included) it's the only method of contacting them other than waiting in a phone queue for 30–60 minutes.



For BNZ the advice is "If you’re already a customer, you’re better to send us a secure message in Internet Banking so we can safeguard your information, and provide a personalised response.

Just select ’Contact’ from the menu."

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