I have a client who I am helping setup a business facebook page. The problem is that facebook as already automatically setup a facebook page for this business, and that is the page that appears if someone does a search in google or facebook. The page is listed as a 'company' page and has under it, community pages are not affiliated with, or endorsed by, anyone associated with the topic.
My clients one can't be found in searches due to this one popping up instead. I have tried to just about everything to get it 'merged' or to 'claim' the page, but there is no longer any option in the left 'cog', to claim an automatically created page. I have experimented, but creating both a 'page, and a 'place' for this business, and there is no option to merge the 'facebook' generated page with the proper one, under 'resources' like there normally is.
I have also reported the automatically generated one to facebook, as a duplicate page, and given them the correct link, but that was done a few weeks ago, and nothing has been done about it. Anyone know what can be done. The only other option is to file a trademark infingement form to facebook. I am wondering if it has anything to do with 'likes' as the automatic one has more likes than the official proper one. Any facebook experts out there with any possible solutions? Obviously facebook themselves don't provide any support, and their help pages don't have anything that covers this problem.