Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


1135 posts

Uber Geek
+1 received by user: 102

Subscriber

Topic # 190797 12-Jan-2016 17:15
Send private message

My kids both have a Chromebook each currently managed by their college. Both have been bought through the college, but paid for outright, and both are locked down so much they can barely change the background let alone actually use them and install apps.

My son will be going elsewhere next year but we cant get hold of anyone at the college to 'unlock' it. By that I mean he can still log in with his school account but we want to remove the management altogether and use it like any other Chromebook. I'm more than competent to do this myself but was wondering what the success of doing a refresh be. I've read the odd article which suggests it's more involved than just a powerwash, but I didn't think that was the point with Chromebooks and don't want to brick it.

My daughter's on the other hand constantly comes up with 'ChromeOS not found' or similar. She restarts it and it appears to work ok although she looses the little personalisation they allow them. She can log in with her school account and use it for a day or two before it happens again.

Should I be able to do the same with her's ?





Create new topic
Meow
7436 posts

Uber Geek
+1 received by user: 3583

Moderator
Trusted
Lifetime subscriber

  Reply # 1468617 12-Jan-2016 17:24
One person supports this post
Send private message

For both Chromebooks it can be worth reinstalling the OS by holding down Escape + Refresh whilst powering it up, it'll boot into recovery mode. You can make a recovery drive from another PC to reinstall ChromeOS by following Google's instructions here: https://support.google.com/chromebook/answer/1080595?hl=en

I
 have not had any experience with managed Chromebooks however I have on countless occasions corrupted the OS on my Chromebooks and had to reinstall the OS. It is pretty painless but is worth a shot to get it out of the managed mode. I think once you sign in to the Schools Google account it'll add the Chromebook to their managed portfolio (of the top of my head anyway) so doing the first signin with another Google account should get the Chromebook going again in a vanilla state.






1135 posts

Uber Geek
+1 received by user: 102

Subscriber

  Reply # 1468620 12-Jan-2016 17:30
Send private message

Sweet, thanks. So that's a reinstall rather than a powerwash using the settings (which we cant) or a key combo on the login.

I love these devices (use one myself for work) but the college have locked them down so much the kids have barely touched them over the holidays. Which isn't a bad thing, but given what we had to pay I want these to be available at all times.



Meow
7436 posts

Uber Geek
+1 received by user: 3583

Moderator
Trusted
Lifetime subscriber

  Reply # 1468624 12-Jan-2016 17:59
Send private message

martyyn: Sweet, thanks. So that's a reinstall rather than a powerwash using the settings (which we cant) or a key combo on the login.

I love these devices (use one myself for work) but the college have locked them down so much the kids have barely touched them over the holidays. Which isn't a bad thing, but given what we had to pay I want these to be available at all times.


Yep total reinstall of which I would recommend. I think you may be able to put it into dev mode and then take it out (if it lets you) which will force a full powerwash however that often takes a bit more time than just doing a standard reinstall.

I love my Chromebook - they're excellent devices. A bit of a shame that the school locks them down so much.




261 posts

Ultimate Geek
+1 received by user: 23


  Reply # 1468662 12-Jan-2016 19:58
Send private message

If the Chromebook is using Forced Re-enrollment you'll still need an admin to deprovision it. If you've bought it outright though, I would have expected the restrictions to only apply to the school managed account.



1135 posts

Uber Geek
+1 received by user: 102

Subscriber

  Reply # 1491055 12-Feb-2016 11:25
Send private message

michaelmurfy: I think you may be able to put it into dev mode and then take it out (if it lets you) which will force a full powerwash however that often takes a bit more time than just doing a standard reinstall.

 

A quick update. The school got in touch over the holidays and my sons Acer was de-provisioned in about 10 seconds. So we did the above and it's been great ever since.

 

My daughters on the other hand errored yet again and so has been sent to Acer for assessment. Acer claim there is no fault but the school say it has happened with a number of the older C720's. 


Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08


Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03


Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27


Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13


Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00


Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12


Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52


Kogan.com to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34


Enable doubles fibre broadband speeds for its most popular wholesale service in Christchurch
Posted 2-Jun-2018 20:07


All or Nothing: New Zealand All Blacks arrives on Amazon Prime Video
Posted 2-Jun-2018 16:21


Innovation Grant, High Tech Awards and new USA office for Kiwi tech company SwipedOn
Posted 1-Jun-2018 20:54


Commerce Commission warns Apple for misleading consumers about their rights
Posted 30-May-2018 13:15


IBM leads Call for Code to use cloud, data, AI, blockchain for natural disaster relief
Posted 25-May-2018 14:12


New FUJIFILM X-T100 aims to do better job than smartphones
Posted 24-May-2018 20:17


Stuff takes 100% ownership of Stuff Fibre
Posted 24-May-2018 19:41



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.