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103 posts

Master Geek


# 83589 19-May-2011 01:35
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Hi folks,

We’re in the planning stages of a geek DSL service.

I’m sick of seeing mates getting ripped for 10gb per month plans just because they watched a HD rental on their apple TV, or a bit much youtube.

So...

We’re aiming to offer 2 plans and would like some feedback, here & on the google forms link at the bottom of this post.

Plans
100gb for $110
50gb for $70
Static IP as standard
Full speed adsl2 where available
Overage at around 80 cents / gb
The $110 per month example does not include line rental, so would have a total cost of about $140 after you pay your telecom line rental of $40ish.

Requirements
telecom line (not vodafone or other, must be telecom)
Not Naked - The service needs an operational Telecom land line & account (sorry).

Ideals / Ideas:






  • Geeks helping geeks

  • Support: Wiki & Forum, ticketing system for other weird questions, local speedtest page, Auzzie based monitoring page.

  • We will monitor the service through naigos and an ongoing traceroute and ping, so if there’s a network outage we’ll usually know first. Our website is hosted in Auzzie, so you can check it from your iphone (read - any xhtml capable device) to see if we are aware of any NZ based DSL network outages.

  • We’re unlikely to have an 0800 number as we hope this can just be a low margin web based product.

  • All setup will be from our website, no phone calls to us needed.

  • A web portal will be available to see usage, set email alerts etc.

  • Yes, you can hook up your mum and other non geek mates on this plan if you want. We may even figure out an affiliate program.

  • If your mates computer runs slow a lot and s/he likes to call and complain to her dsl provider, she’s probably better sticking with a big provider like Xtra or Telstra. (and reformatting to Ubuntu or buying a Mac IMHO)

  • No free modems, drop into Dick Smith if you need one. (don’t buy the cheapest)

  • No contract term, we want you to stay because we rock, not because we glued you to us.

  • No signup fee, although there may be a “buy us a beer” button.

  • No disconnect fee

  • All payments by credit card, monthly in advance.

  • No free webspace for your “homepage” - use facebook.com

  • No virus checking - use Ubuntu.

  • No pop3 addresses (try gmail.com)

  • We may offer an rss / xml feed (url+giud) that lets you see your gb usage and our network status.

  • Possibly rollover GB’s so they can store up if not used, if I can be bothered programming that logic. - Thoughts?







Likely signup procedure:





      • Create an account on our portal



      • Input your phone number and start date for service



      • We’ll email your new username and password to you for the adsl router. 



      • We’ll email you when the change has happened. (usually 7 days)



      • Log in to the routers IP locally and enter your username and password



      • Thats it.






Please fill in our feedback form :
https://spreadsheets.google.com/viewform?formkey=dHBOTFBFdUxlWXZkMVhIeEhXdlJLU0E6MQ

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  # 470898 19-May-2011 02:00
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No naked options so I am not interested.

Why not force me to purchase a subscription to the herald inorder to get internet? Just as useless as a service as a landline.




Richard rich.ms

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  # 470900 19-May-2011 03:58
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Nice, unfortunately I am only interested in naked DSL





 
 
 
 


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  # 470902 19-May-2011 06:41
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Nakedness would be better.

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  # 470911 19-May-2011 07:53
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Same here. Naked only for me too... This thread is starting to sound dodgy as all the geeks want to get naked! ;-)




My views (except when I am looking out their windows) are not those of my employer.

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Wannabe Geek


  # 473244 24-May-2011 01:05
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One more vote for naked...but I do agree with your basic premise that people are getting ripped off.

In addition, what really annoys me is how they "punish" you when you exceed your limit.  In all the other industries, people up-sell you and treat big users as VIPs (so they would consume more).  But with broadband, I get to go back to dial up speed when I exceed the "limit"!

/dev/null
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  # 473246 24-May-2011 01:17
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For $5 extra you can go to Snap, who offer quite a lot more :/
#justsaying




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  # 473249 24-May-2011 01:45
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Also the telecom rental isnt $40ish, its more like $50 and even more again once you add services to turn the abortion of an obsolete service into something closer to what a dirt cheap voip account gives you (caller ID, call diversion, call waiting etc are massively overpriced on telecom)




Richard rich.ms

 
 
 
 


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Uber Geek


  # 473255 24-May-2011 06:25
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as mentioned above - Telecom line rental is closer to $50.
So with your $110 plan and $50 line rental to Telecom - doesn't really seem like such a great deal.

With the way things are worded above and the questionable math in the first post it does just have a little air of mickey mouse cowboy about it.

243 posts

Master Geek


  # 473258 24-May-2011 06:57
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Agree with others above sorry - any self respecting geek is gonna want naked dsl.

27 posts

Geek


  # 474553 26-May-2011 20:31
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Joining the gang, +1 for naked DSL.

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  # 474556 26-May-2011 20:42
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+1 for naked DSL..

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  # 474568 26-May-2011 21:12
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michaelmurfy: For $5 extra you can go to Snap, who offer quite a lot more :/
#justsaying

Nice concept, but i agree with this.
Also due to a the lack of low usage customers and mainly a heavily bandwidth using base, i can see backhaul bandwidth getting pretty constrained even with EUBA. 

384 posts

Ultimate Geek


  # 476664 1-Jun-2011 12:56
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Its a brave person who looks to offer a ADSL2+ service aimed at geeks. Expectations of service and network performance would be closely scrutinized, would be like opening a restaurant and serving only restaurant critics. Good luck with your venture.




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Geek


  # 476713 1-Jun-2011 16:07
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+1 for Naked Broadband. I love the idea though. Good luck.

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  # 476734 1-Jun-2011 16:40
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You haven't recently (within the last 2 years), tried to start an ISP in India have you?


Just checkin' :P

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