In this case you are in luck... because you have a shared neutral screen with your neighbour the insulator is owned by the network company and they have to fix it ...for free.
Why? Ownership changes at the point of supply...normally the boundary, however where multiple installations are supplied the point of supply is where the fittings become exclusive....
The insulator/bobbin is not exclusive..so is not your problem
(Electricity Act Section 2(3) if you care) we deal with this exact situation every day