Heat Pump - Quality of Installation

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gzt

17104 posts

Uber Geek

Lifetime subscriber

#3392183 8-Jul-2025 23:02

quebec: They will probably disagree.

There is no reason to think they will disagree. Any company of a decent size and reputation will want to assess and resolve any issues. Sometimes the client just needs an explanation.

quebec

852 posts

Ultimate Geek

#3392286 9-Jul-2025 09:58

Thanks for the replies everyone. I'll send the owner an email with pictures asking if he can get one of the other installers to have a look and fix the level.

quebec

852 posts

Ultimate Geek

#3393514 12-Jul-2025 12:45

So a service tech came out today to check & he thinks it's level. Ceiling has a very slight fall.

tweake

2391 posts

Uber Geek

#3393519 12-Jul-2025 13:36

quebec:

So a service tech came out today to check & he thinks it's level.

said Stevie Wonder 🙄

it would be ok if it was that was "level" the other way, but its "level" to the wrong side.

RunningMan

8953 posts

Uber Geek

#3393521 12-Jul-2025 13:38

Could be the angle of the camera, but the spirit level in both those photos seems to show the right side higher than the left, not level.

quebec

852 posts

Ultimate Geek

#3393576 12-Jul-2025 20:55

I don’t know how to argue this anymore with them. They will most likely demand rest of the payment on Monday.
guy who came said he mostly does service & repairs & that the drain tray also has enough slope so draining won’t be an issue. He also kept saying if any issues with draining etc. give us a call.

johno1234

2793 posts

Uber Geek

#3393691 13-Jul-2025 16:59

RunningMan:

Could be the angle of the camera, but the spirit level in both those photos seems to show the right side higher than the left, not level.

close enough to drain though

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lxsw20

3552 posts

Uber Geek

Subscriber

#3393693 13-Jul-2025 17:32

I think you need to let it go. Its close enough to level, and its a rental so its not like you're gonna be looking at it. The biggest problem is the ceiling being out makes it look worse.

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