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Topic # 224273 10-Nov-2017 10:10
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More than 25,000 early adopters have opted to work with Genesis to develop new products and services, known as Energy IQ, as the company accelerates the pace of product development and availability.

The first service available now is Electricity Forecast, with two new features Home Comparison and Energy Mix scheduled to be added before Christmas.

Electricity Forecast will give customers a breakdown of their home energy usage and is a first for New Zealand. The customers trialling Forecast help it to learn, change and improve over time through machine learning, smart data and the advanced testing platform.

After each trial the products will be launched more widely, assuming they get the customer tick of approval during beta testing.

Genesis CEO Marc England describes Energy IQ as giving customers unprecedented visibility of their energy usage.

“The speed we are working at, to deliver three innovative products to the beta customer group before the end of the year, is not typical for an electricity company. It’s a significant step in working with our customers and learning from them.

“We’ve termed the new products Energy IQ because the people taking part will get more context and intel around their personal energy use that they can then act on and better understand. We will quickly learn people’s preferences in a real-world environment,” says Marc.

Launched last week, customers are already using and providing feedback on Electricity Forecast, which measures electricity use every half hour and creates a seven-day forecast which is updated overnight each day.

Genesis EGM Product Marketing, James Magill says Energy IQ gives people more control and awareness than ever before.

“Our hope is to take some of the mystery out of electricity usage. Electricity Forecasting helps people budget for the week ahead, learn about their actual week and weekend use patterns, and gives them the insight to adjust their behaviour today or in the next seven days if they want to, giving people control,” says James.

Other customers are welcome to join. All Genesis customers who qualify for the services will see the Beta Services tab in ‘My Account’ online.

 

 

 





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  Reply # 1898749 10-Nov-2017 11:00
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They always used to have a forecast, so not really sure how this differs (i was on the beta program).  And being able to report on usage in other ways could be improved, it's why I pull all my own data out into influxdb.

 

 

 

 





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  Reply # 1898892 10-Nov-2017 12:44
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Will they still be posting fake cheques out to their customers? Shame that was the final straw for me with them to look into other options and actually hear out the Mercury cold caller who called because this actually sounds interesting. But $50 a month less is probably more interesting TBH.




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