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We ordered from them, a set of drawers recently. They were cheap and once they delivered, I could see why. They did agree to take them back after some slightly firmer words, and tried to get us to pay delivery etc. In the end thought we were in the right I couldn't be bothered and paid delivery and they paid pickup. On reflection I probably wouldn't buy from them again as there are so many alternative places.
Visited the Hamilton store last year. It looked very nice at first glance, worthy of a high end home magazine, but decided it was mostly all flash and no substance. I guess it depends what you are after. The drawers we were looking at felt like they were made out of balsa wood.
Lazy is such an ugly word, I prefer to call it selective participation
If you still want another reason not to, I also avoid them like the plague now after a fiasco with a simple chair we purchased. Low quality even considering the price. It's okay if you're staging a house but for actual use I would highly advise not purchasing anything.
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