Firstly; we moved in to this home in October 2017. So the only paperwork we have is the owners manual and electrical certificate from its install in October 2016.

Early this year the oven, Classique CLO69XLSS, would repeatedly turn off when it go to hot, ie anything over around 180 despite the oven being set to 220. We got the service agent out who fixed it on site, it was mentioned that it was a known issue. Despite this they turned up without the correct parts and had to turn up another day to finish the repair.

Fast forward a few months and here I am sitting in the kitchen watching the oven turn itself off every few minutes as I try to cook dinner. It takes it about 3mins to cool down, but of course you need to manually turn it on again.

I'm assuming this is some sort of thermal cut out or overload protection. The oven only goes for around 5mins before it turns off again. Ie, internal fan still going, but the lights all turn off, the temperature dial 'clicks' at 180, and the cooling fan?? turns off.

Has anyone else had this problem? (my previous ovens have all been free standing).
Is it an install issue, ie not enough breathing space around the kitchen cabinets?

Lastly, any recommendations on replacement makes or models?


(as I write this, the time between power offs and ons is getting shortly, along with my patience)