I can't see a forum appropriate for power companies, so I'll post there here. 

I've been a Powershop customer for over 10 years. 

But....on August 14th they sent me an email saying they had moved me to a "Get Shifty" plan with peak prices and off-peak prices. They gave examples. 14c / kWh off-peak and 26c / kWh peak. 

I didn't read the email for a a week or so.....but saw another email talking about Get Shifty, so I emailed them asking what it was. They replied and said I was already on Get Shifty. 

Oh? 

I went back and reviewed my Powershop filter folder.....and saw the email saying they had moved me to this plan, but I could click an opt out button in the email if I didn't want to stay on it. 

Really? Opting people in without asking or consent? 

I checked the rate on my account...and today's rates on that day were 17c/kWh off-peak and 29c/kWh peak. 

I've NEVER paid 29c kWh and the 17c was about 1 cent / kWh lower than my previous average on Powershop. So this was going to end up being a LOT more expensive for me. 

I called Powershop and told them I wasn't impressed and saw this as bad business practice and disrespectful of me, the customer, to do this without asking me. 

Anyway.....after talking to Consumer and others I checked out other power providers and switched to Meridian, who will charge me 16c / kWh 24/7. 

So thanks, Powershop, in a way as I'll now be paying less for power than I was before.....just not from you.