Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


DeepBlueSky

549 posts

Ultimate Geek
+1 received by user: 67


#243301 5-Dec-2018 11:27
Send private message

Just a small shout out for great service;

 

Situation: Just installed Mains Pressure hotwater, caused shower head cover to keep popping off.

 

Expectation: Restrictor was removed when we had low pressure, expectation was that I would need to buy a new restrictor or new head.

 

Result: I was told I should swap the head as the old one may continue to pop off, Methven asked for my address details and couriered at no cost a brand new unit with restrictor. This was totally unexpected and in my mind great service, I later realized there was quite a long warranty on Methven gear but at no time was i quizzed just great service hence the shout out.

 

So guys keep this service in mind when you thinking of tapware I think it makes a positive difference to a buying decision.


Create new topic
timmmay
20858 posts

Uber Geek
+1 received by user: 5350

Trusted
Lifetime subscriber

  #2139713 5-Dec-2018 11:32
Send private message

I also found them helpful. I asked something about filters for taps (can't remember what, it was a while ago), they sent me a few free.




Hammerer
2480 posts

Uber Geek
+1 received by user: 802

Lifetime subscriber

  #2139716 5-Dec-2018 11:37
Send private message

I'm a fan of Methven, even though they are pricey, simply because our other cheaper tap and mixer purchases have proven to disappoint particularly on unequal pressures. But our Methven taps and mixers don't disappoint.


RunningMan
9184 posts

Uber Geek
+1 received by user: 4834


  #2139935 5-Dec-2018 15:21
Send private message

Only positive things to say about Methven tapware. Works well, and the one warranty issue was a breeze to remedy.




Zeon
3926 posts

Uber Geek
+1 received by user: 759

Trusted

  #2140024 5-Dec-2018 18:13
Send private message

Good to hear about this service.





Speedtest 2019-10-14


Paul1977
5171 posts

Uber Geek
+1 received by user: 2192


  #2140922 7-Dec-2018 09:40
Send private message

This reminded me about my bathroom basin tap and bath mixer no longer having nice straight streams of water.

 

I emailed Methven this morning about how to get new aerators and also the removal/installation tool (which seems to have been misplaced).

 

Got an email back 11 minutes later saying they will courier out two new aerators and the appropriate tool free of charge.

 

I'm not sure if the aerators come under the 20 year warranty, or are considered a consumable - but either way this is very good service.


Create new topic








Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.