Washing machine - is this a good deal?

Forums › Home Workshop DIY › Washing machine - is this a good deal?

danepak

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#268136 1-Mar-2020 16:55

I’ve put down a deposit for this one.
Refurbished for $729. Paid an extra $160 and got a 5 year warranty.

$1699 as new.
https://www.noelleeming.co.nz/shop/whiteware-kitchen-appliances/washing-machines-clothes-dryers/front-load-washing-machines/fisher-paykel-wh8060f1-8kg-fabricsmart-front-load-washer/prod144977.html

8kg should be OK I assume. 2 adults and 2 kids.

Was told that Fisher & Paykel’s Fabric Smart’ technology is top of the line compared to their ‘Wash Smart’ technology.

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#2429694 1-Mar-2020 17:35

I don’t know if the washing machine is a good deal or not, but the ‘extra’ warranty isn’t. The machine will either fail quickly, or will last for years.

paying 25% of the purchase price for a warranty is madness, and pure profit for the retailer.

maslink

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#2429695 1-Mar-2020 17:37

We’ve had one for about 3 years... very effective at cleaning the clothes, takes a pretty good sized load. Has been super reliable - have just replaced the rubber door seal, but that’s pretty much a maintenance thing for this type of washer.

I think I paid around $1400 for mine, so that seems like a pretty good price.

danepak

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#2429696 1-Mar-2020 17:39

BlinkyBill:
I don’t know if the washing machine is a good deal or not, but the ‘extra’ warranty isn’t. The machine will either fail quickly, or will last for years.

paying 25% of the purchase price for a warranty is madness, and pure profit for the retailer.

But since it’s refurbished, I thought the extra warranty would be worth it.

danepak

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#2429697 1-Mar-2020 17:39

maslink: We’ve had one for about 3 years... very effective at cleaning the clothes, takes a pretty good sized load. Has been super reliable - have just replaced the rubber door seal, but that’s pretty much a maintenance thing for this type of washer.

I think I paid around $1400 for mine, so that seems like a pretty good price.

Same model?

billgates

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#2429700 1-Mar-2020 17:44

danepak: But since it’s refurbished, I thought the extra warranty would be worth it.

Whether it is brand new or refurbished, your purchase is covered under the Consumers Guarantees Act. Manufacturer and Retailers warranty mean nothing to dispute tribunal courts. A washing machine is expected to last atleast 6 to 8 years is what you would argue in court and win the case. Get a refund on the extra warranty. There is normally a 7 or 14 day cool down period for extra warranty refunds so save your $$$

Do whatever you want to do man.

danepak

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#2429702 1-Mar-2020 17:48

billgates:
danepak: But since it’s refurbished, I thought the extra warranty would be worth it.

Whether it is brand new or refurbished, your purchase is covered under the Consumers Guarantees Act. Manufacturer and Retailers warranty mean nothing to dispute tribunal courts. A washing machine is expected to last atleast 6 to 8 years is what you would argue in court and win the case. Get a refund on the extra warranty. There is normally a 7 or 14 day cool down period for extra warranty refunds so save your $$$

OK thanks.
I don’t know how old the washing machine is though.
Let’s say it’s 4 years old.
If it then dies in 3 years time, that’s 7 years and expected to die by then, yes?
Interesting reg the consumer act. I only thought that was for new machines.
I’ll most likely follow your advise and cancel the extended warranty. I’ve only put down the deposit for $500 anyway.

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billgates

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#2429706 1-Mar-2020 18:14

Your warranty only starts from the day, they print out the invoice to you. It likely had an out of box failure for a customer who bought it, they got given a new one so this was sent for repairs back to service agent who fixed it and thus it's labelled refurbished. So whether it has been sitting with Noel Leeming for 3 years or 3 weeks means nothing to a court and consumer guarantees act. Your purchase is covered regardless. Same applies to anything else you buy like TV, fridge, sofas etc

Do whatever you want to do man.

danepak

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#2429707 1-Mar-2020 18:17

Nice one, I'll call and cancel the extended warranty.

You've just saved me some $$$.

Thanks 😀

tchart

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#2429710 1-Mar-2020 18:24

Probably opening myself for pots shots...

4 years ago we bought a washing machine with extended warranty. About 3 years in it had a major mechanical failure.

Yes we could've haggled about CGA etc. however the extended warranty people sent out someone to assess, he said it wasn't fixable and they paid out our original purchase price in cash.

Normally I'd not buy an extended warranty but for a washing machine which is used often and has a mechanical bias I think it is worth while. The likelyhood of failure is pretty high and very disruptive when it breaks down. Can you be without a washing machine for 4+ weeks while you go through CGA?

For the OP, I have the same machine which we purchased when the previous one died, we love it. For $160 (or ~$30 a year) I'd get that warranty even if it just means you get your money back in 5 years time.

tchart

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#2429711 1-Mar-2020 18:28

Just looked at the photo a bit closer and see it's marked seconds. That's not the same as refurbished. It could just be a cosmetic thing. Are you sure it's refurbished?

danepak

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#2429717 1-Mar-2020 18:42

tchart: Just looked at the photo a bit closer and see it's marked seconds. That's not the same as refurbished. It could just be a cosmetic thing. Are you sure it's refurbished?

The sales guy thought that it was refurbished (it has a code on the back on a sticker - 5911c).

Does it make a difference warranty wise if it's refurbished vs seconds?

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sqishy

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#2429719 1-Mar-2020 18:46

The 5 year warranty is with the retailer if it breaks they fix it.

michaelmurfy

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#2429720 1-Mar-2020 18:47

That isn't a bad deal but also looks like an older EOL model.

Also, we don't need a new thread every time you're buying something. Use common sense and the likes of https://pricespy.co.nz which would have answered your question almost straight away. You would have then seen the medium price for this washing machine is $1599.00.

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danepak

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#2429723 1-Mar-2020 18:47

sqishy:

The 5 year warranty is with the retailer if it breaks they fix it.

Yep, but as other posters states, the consumer act might cover me without the extended warranty.

danepak

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#2429732 1-Mar-2020 18:58

michaelmurfy:

That isn't a bad deal but also looks like an older EOL model.

Also, we don't need a new thread every time you're buying something. Use common sense and the likes of https://pricespy.co.nz which would have answered your question almost straight away. You would have then seen the medium price for this washing machine is $1599.00.

Pricespy told me the medium price was $1699. I've never purchased a washing machine before, which is why I was trying to find out if it was a good deal or not (since this one isn't new, but refurbished).

One thing is what a sales person tells me. Another thing is to hear what the community thinks.

In regards to your comment: 'I don't need to create a new thread every time I purchase something'. If you read it again, I wasn't trying to find out what the price was for the product as new. I'd already linked to how much a new one is. I'm more trying to work out if I should avoid buying second hand.

I've been given valuable info in this thread, after posting. And another poster have just saved me $160 by telling me about the consumer act warranty, which is in place for second hand equipment too.

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