Bunnings web site redo

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neb

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#284584 3-May-2021 02:35

Just noticed that Bunnings have redone their web site in line with the Oz web site redo, the main nice change is that they now tell you where things are located in the store. Other than that, less stuff hiding behind dropdowns and tabs, and AFAICT more detail on a few sample items I've looked at. Unlike the vast majority of other "UI refresh" changes that companies do, this one's actually an improvement.

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Smpl Mnmlst
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#2700904 3-May-2021 05:43

Will be good if that aisle location thing works properly. Even in my local Bunnings, where I know the layout reasonably well (or used to know well until they dramatically changed the layout a year or so ago), finding stuff can be a nightmare. One of the biggest problems if you don’t know where things are, is finding a staff member in the aisles who you can ask.

Recently I was looking for cable-management products - couldn’t find them anywhere where I expected they might be. Finally found a staff member who consulted something on his phone, then lead me backwards and forwards round the shop several times before admitting he had no idea where they were.

I found another staff member who showed me where a couple of items were located. I asked about other products I had seen on their website which weren’t there. He asked if I had the SKU number. What? No I don’t! (and my phone was in the car). Then I’m told “Oh well, not all stores have everything that’s on our website”. FFS.

Another big gripe I have is with the search function on their website which is simply abysmal. Would be a major step forward if they could improve that.

Sometimes I just sit and think. Other times I just sit.

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eracode

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#2700906 3-May-2021 06:29

According to the new website, the cable management ducting I was looking for but which couldn’t be found by the staff recently, is in my local Bunnings at Aisle 68, Bay 16. It’s a white PVC extrusion 15x20 mm and 4m long - but comes with a warning that I may need assistance in-store with carrying it - apparently it weighs 800 kg. Gimme strength.

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trig42

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#2700914 3-May-2021 08:15

I used the aisle feature on Friday at the Glenfield store.

Worked perfectly.

There are small stickers on each bay (obviously used for their stocktaking as they are barcoded) denoting which aisle/bay. I was looking for white cuphooks, and a ceiling fan. Website told me exactly where they were.

openmedia

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#2700928 3-May-2021 09:14

I've just pulled up a bunch of items and none of them had an indication of which Aisle they are on.

- https://www.bunnings.co.nz/makita-circular-saw-blade-185mm-2pk_p0307124

One issue I have is sometimes a google search takes you to the AU site and you don't initially relapse as it looks the same as the NZ one.

Generally known online as OpenMedia, now working for Red Hat APAC as a Technology Evangelist and Portfolio Architect. Still playing with MythTV and digital media on the side.

Bung

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#2700930 3-May-2021 09:21

Have you got location on or a store set. The saw blades are Aisle 14 Bay 11 at Palmerston North but like the trunking earlier they have a weight problem. 540kg "may require help to carry"

allio

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#2700931 3-May-2021 09:23

openmedia:

I've just pulled up a bunch of items and none of them had an indication of which Aisle they are on.

Eg

- https://www.bunnings.co.nz/makita-circular-saw-blade-185mm-2pk_p0307124

I think it's store dependent rather than item dependent. That saw blade is in Aisle 16, Bay 9 at my local.

networkn

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#2700933 3-May-2021 09:31

So, just tried to find an item, couldn't determine my location. Entered it manually via the pop out on my right. Can't close it to return to my shopping!

edit: so you can click through by selecting a store, but you can't exit that screen without selecting a store.

eracode

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#2700938 3-May-2021 09:59

openmedia:

I've just pulled up a bunch of items and none of them had an indication of which Aisle they are on.

When I first looked earlier this morning, I also couldn’t find the aisle info. It was well-hidden at first but once I unlocked it, it seemed to show almost automatically.

Sometimes I just sit and think. Other times I just sit.

Wakrak

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#2701038 3-May-2021 10:42

Would be good if the Powerpass App could be used by anyone since it makes it incredibly easy to figure out item location and store availability.

Just disable the checkout function for people who don't have a Powerpass Card?

antonknee

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#2701069 3-May-2021 11:30

Wakrak: Would be good if the Powerpass App could be used by anyone since it makes it incredibly easy to figure out item location and store availability.

Just disable the checkout function for people who don't have a Powerpass Card?

Check out Bunnings Product Finder on App Store/Play Store - it's essentially Powerpass App without the checkout functionality.

antonknee

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#2701071 3-May-2021 11:35

networkn:

So, just tried to find an item, couldn't determine my location. Entered it manually via the pop out on my right. Can't close it to return to my shopping!

edit: so you can click through by selecting a store, but you can't exit that screen without selecting a store.

Either select a store, or click the X on the top left of the slide out, next to where it says "Find a store".

Note that aisle and bay location info is driven by the store you have selected as 'your store', as is pricing, stock availability, the range shown, and a few other features. Your store can be changed by clicking on "Stores" on top left next to "D.I.Y. Advice/Services/Stores/Sign Up"

Aisle and bay and where products are located does vary from store to store, protip the bay numbers are 1,3,5,7 etc on one side and 2,4,6,8 etc on the other.

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#2701073 3-May-2021 11:37

antonknee:

Check out Bunnings Product Finder on App Store/Play Store - it's essentially Powerpass App without the checkout functionality.

Oh true. Did not know that app existed. Thanks for informing me.

networkn

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#2701074 3-May-2021 11:43

antonknee:

networkn:

So, just tried to find an item, couldn't determine my location. Entered it manually via the pop out on my right. Can't close it to return to my shopping!

edit: so you can click through by selecting a store, but you can't exit that screen without selecting a store.

Either select a store, or click the X on the top left of the slide out, next to where it says "Find a store".

Note that aisle and bay location info is driven by the store you have selected as 'your store', as is pricing, stock availability, the range shown, and a few other features. Your store can be changed by clicking on "Stores" on top left next to "D.I.Y. Advice/Services/Stores/Sign Up"

Aisle and bay and where products are located does vary from store to store, protip the bay numbers are 1,3,5,7 etc on one side and 2,4,6,8 etc on the other.

Wow, that x is hard to see. I never would have seen it without you mentioning it. Needs to be a different colour or something.

Thanks though!

openmedia

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#2701075 3-May-2021 11:45

antonknee:

networkn:

So, just tried to find an item, couldn't determine my location. Entered it manually via the pop out on my right. Can't close it to return to my shopping!

edit: so you can click through by selecting a store, but you can't exit that screen without selecting a store.

Either select a store, or click the X on the top left of the slide out, next to where it says "Find a store".

Note that aisle and bay location info is driven by the store you have selected as 'your store', as is pricing, stock availability, the range shown, and a few other features. Your store can be changed by clicking on "Stores" on top left next to "D.I.Y. Advice/Services/Stores/Sign Up"

Aisle and bay and where products are located does vary from store to store, protip the bay numbers are 1,3,5,7 etc on one side and 2,4,6,8 etc on the other.

I've just tried a couple of stores and I'm not getting any Aisle information., Odd

Generally known online as OpenMedia, now working for Red Hat APAC as a Technology Evangelist and Portfolio Architect. Still playing with MythTV and digital media on the side.

duckDecoy

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#2701102 3-May-2021 12:37

openmedia:

I've just tried a couple of stores and I'm not getting any Aisle information., Odd

Same. Just to confirm, its on the regular website, not on some app?

Is anyone able to screen shot where to look (in cases I am being blind)

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