Prusa Printer - trying to buy one

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Yorkshirekid

193 posts

Master Geek
+1 received by user: 10

#295680 13-Apr-2022 19:30

I'm trying to purchase a prusa i3 mark3S +kit.

RCHobbies have none in and are quite expensive.

Kiwi3D simply don't respond to emails. I did get one and made an order but never heard back.

I had a chat session with Prusa. When done I had no idea how much I was actually going to pay, nor when it would arrive. The 'chatter' at Prusa said deliver would be 1 week. So, i lost faith in them too.

Does anyone know of another importer I could contact please.

Thanks

[IF YOU DON'T KNOW, YOU DON'T KNOW]

Item

1739 posts

Uber Geek
+1 received by user: 726

Subscriber

#2902119 13-Apr-2022 19:54

I ordered mine directly from Prusa via the webstore - had no issues with the transaction or the delivery.

The price you will pay from them will be whatever the basket says when you go to pay for it! Courier delivery from Europe is a bit of a mixed bag in terms of timelines at the moment, but no more so than the last two years.

From memory mine turned up in about 1 working week - i.e I ordered it late on the Friday and got it sometime on the Monday of the second week.

You may get clobbered with Tax & duty by customs due to the value, or you may get lucky. I got lucky, which seems to be the case more often than not for me with international orders.

Nate001

677 posts

Ultimate Geek
+1 received by user: 465

#2902125 13-Apr-2022 20:08

You pay what ever the basket price is! Just like any other online store. Their website says lead time is currently 4-5 weeks, and I'd allow an extra few weeks for delays because of Ukraine etc. Plus another 1 week for delivery. You might get taxed at the border so allow for that.

When I ordered my mk3 kit 3 years ago all was smooth. Not sure what has caused your hesitation, buy direct from them.

itxtme

2102 posts

Uber Geek
+1 received by user: 557

#2902164 13-Apr-2022 22:03

Buy direct from Prusa. Their landed price will be cheaper than NZ sites reselling, and then you get the support. All their support is on chat, and its excellent 24 hours a day.

There is a delay, I got mine a couple months ago and lead time said 6 weeks, it was more like 4. Its the reality of demmand at the moment, and stock levels. I stocked up on extras to make the most of shipping.

Edit: Ordered 10 Jan, shipped 6 Feb (was the kit which seemed to have bigger lead time)