Feedback on Roofbuddy?

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PANiCnz

984 posts

Ultimate Geek

#318441 18-Jan-2025 10:45

We're in need of a new roof and have seen these guys advertising on social media etc. I signed up out of curiosity and it escalated pretty quickly to the point of having quotes to review. So far, I'm reasonably impressed, and the quote seem competitive. Before I move forward, I was wondering if anyone had used the service provided by Roof Buddy and had any feedback? At the moment I'm leaning toward a roof company with good online feedback etc.

nickreno

28 posts

Geek

#3332896 18-Jan-2025 11:28

hi - I've used them.

Their "best" price was in line with the other best prices I got from other quotes and their proposed contractor also had good reviews.

I went with them as they offered a "free independent inspection" once the work was done. As I'm not a roofer I don't know what to look for in a finished job, so I wanted this as a quality check - just in case. The previous roof I had had replaced, the roofer has sub-contracted out the work and they had skipped roof paper in the far corners, which I didn't notice for a while and was a huge hassle to get them to come back and remedy (including the roofer swearing at me on the phone for being so unreasonable as I should have noticed sooner lol - a little bit funny but I'd prefer to find entertainment elsewhere). So, an independent quality check sounded good. I don't know if the inspector actually went and checked everything, but if it turns out the roof was done improperly I expect RoofBuddy would help get it fixed -

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Eva888

2351 posts

Uber Geek

Lifetime subscriber

#3332971 18-Jan-2025 13:07

I was very impressed with Roof Wellington, both on price and workmanship. They have a cap on scaffolding and went way beyond what I expected.

Don’t forget to buy extra insurance because you are not covered once the lid is off unless you specify and pay a premium.

eracode

Smpl Mnmlst
8727 posts

Uber Geek

ID Verified

Trusted

Subscriber

#3332972 18-Jan-2025 13:29

Two lots of our friends have used them in recent months and both were very impressed with the service and the job done.

Sometimes I just sit and think. Other times I just sit.

huckster

835 posts

Ultimate Geek

ID Verified

Lifetime subscriber

#3332976 18-Jan-2025 13:55

Did right by me.
One misunderstanding with the chosen roofer and Roofbuddy was in there and got it sorted.

fearandloathing

497 posts

Ultimate Geek

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Lifetime subscriber

#3333016 18-Jan-2025 18:19

I’m currently in the process of using roof buddy as well. I’ve been impressed so far as well.

In a recent email

we check all roofing companies on Roof Buddy for solvency, LBP qualifications and public liability insurance plus we have direct feedback from every company from previous customer experiences.

In terms of warranties; you're looking at a 30 year supplier warranty, five year workmanship warranty and upon completion Roofbuddy will organise an independent QA assessment in which a LBP roofing practitioner will come by and sign off the job to ensure the manufacturer's specifications, water tightness and industries best practice has been upheld.

Which negates most of my concerns about speeding so much money.

Oblivian

7275 posts

Uber Geek

ID Verified

#3370698 6-May-2025 08:27

It would appear the Herald has been asking questions about the same time with mounting reports

PANiCnz

984 posts

Ultimate Geek

#3370704 6-May-2025 09:08

We ended up using someone else, in hindsight it was a lucky call. At the time I couldn't see anything concerning about my interactions with Roofbuddy.

blackjack17

1702 posts

Uber Geek

#3370923 6-May-2025 14:46

Our roof is in the process of being replaced at the moment. We sourced the roofer through roof buddy.

The start date was delayed by the Auckland rains but it seems to be going okay.

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