Watching Spark Sport (including launch and pricing)

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#2309506 2-Sep-2019 15:01

Talkiet:

arnies:

I had issues with DNS4me last night. Had left it on and was watching F1 through it. Changed to 2Degrees DNS and didn't buffer at all then.

This isn't terribly surprising. For most providers in NZ, Akamai use your DNS server as an indicator of where you are and therefore what Akamai edge node you should be served from.

While for many CDNs, using your ISP DNS isn't critical, for Akamai, on some ISPs, it can be important - so if you have issues I highly recommend using your ISP assigned DNS.

Cheers - N

Yup wasn't a complaint. Was v happy with the picture after I changed it.

hio77

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#2309667 2-Sep-2019 20:06

arnies:

I had issues with DNS4me last night. Had left it on and was watching F1 through it. Changed to 2Degrees DNS and didn't buffer at all then.

Think this might be one to be highlit far closer..

It's not only your provider, but can also be your dns provider in some cases. which might throw some off guard..

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Naekyr

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#2309669 2-Sep-2019 20:13

I think Spark is having lots of issues and is applying a blanket approach to customer service.

I've been having issues as the spark website kept rejecting my payment method - eventually it worked, but I had already raised a complaint ticket and then an hour later I had an email from Spark with a free code for the RWC tournament pass...

I never asked for it or was told about it, but I had a reply from Spark asking me to try my payment method again and then this second email giving me the RWC for free.

I'm still having issues though and have not being able to actually use the code they gave me.

So as of write now I have a RWC tournament pass code that I can't use - maybe do a random draw and give it to someone here who wants it?

tanivula

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#2309704 2-Sep-2019 21:48

To shield users, I've just had a play with Spark Sport. Currently on the 1.3.1 release and chucked on the new 1014 episode and it managed to switch to a hd stream pretty quickly.

Benoire

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#2309706 2-Sep-2019 21:50

Where did you get 1.3.1 release from?

networkn

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#2309708 2-Sep-2019 21:57

I'd also like to know where to get 1.3.1

Quic Broadband

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tanivula

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#2309710 2-Sep-2019 22:01

Would you believe auto update!?

Oblivian

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#2309722 2-Sep-2019 22:10

And once again the 'is my stuff broken or the feed?' goal posts have been shifted for lack of a better pun. :)

Benoire

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#2309724 2-Sep-2019 22:15

tanivula: To shield users, I've just had a play with Spark Sport. Currently on the 1.3.1 release and chucked on the new 1014 episode and it managed to switch to a hd stream pretty quickly.

heh so it has, have spark built in an auto-update in to the apk so it can update away from google play? I had to log in again but the app was on the newer version and as per @tanivula the HD stream came up quicker, much quicker.

Apsattv

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#2309736 2-Sep-2019 23:05

Another fail? didn't they say they would be launching Trackside 1 and 2 live streams last month?

networkn

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#2309737 2-Sep-2019 23:08

Wow, so I am happy now. Version 1.3.1 is in my devices and I have to say I am pretty happy with the picture and quality.

I'll be using Japan v SA this weekend as the benchmark but if they can sustain this during RWC I won't be too unhappy.

I still get some motion issues, but they are minor enough I could ignore them I think.

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tdgeek

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#2309758 3-Sep-2019 07:33

Good news. Im hoping the Japan RSA will be hugely popular. Its a taste of the RWC, lets see what RSA is like, lets see what the RWC Pass is like. I have no interest in a Japan vs RSA Test but I'm keen as to watch it for those three reasons

skewt

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#2309779 3-Sep-2019 09:01

Apsattv:

Another fail? didn't they say they would be launching Trackside 1 and 2 live streams last month?

I believe its now to be launched this month, was delayed as spark have been focused on the world cup / issues

networkn

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#2309783 3-Sep-2019 09:06

tdgeek:

Good news. Im hoping the Japan RSA will be hugely popular. Its a taste of the RWC, lets see what RSA is like, lets see what the RWC Pass is like. I have no interest in a Japan vs RSA Test but I'm keen as to watch it for those three reasons

I want to see if we can get through 2 hours of sport, with it under load and see it go smoothly (in every sense of the word). If it doesn't then I suspect Rugby Fans are in for a long tournament.

It's open to current SS Subscribers and RWC Pass Holders, I think it would be better if they opened it to everyone who had ever had a trial and advertised the snot out of that, so they could get some real world load experience.

For the record, I don't just mean bandwidth and network load.

tanivula

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#2309786 3-Sep-2019 09:16

Yeah ditto, the bokkes v japan will be watched with interest to see how the platform works. Will be the first time I'll see live sport on the platform. Will be mostly tweaking motion flow settings on the TV to get the stuttering / dissapearing ball sorted that I'm accustomed to with sports streams.

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