TVNZ+ Upgrade - What's Changing?

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75 posts

Master Geek
+1 received by user: 36

#3494597 21-May-2026 20:43

just posting in case it's useful to anyone but since the big TVNZ app upgrade i was having a myriad of issues with random loading circles etc mid stream across multiple devices/platforms. Turned out it was the ad blocking option I had enabled on my Unifi Express. Kinda sucks as apart from that its a useful feature

openmedia

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#3494598 21-May-2026 20:47

eracode:

Just watched E1 of Under Salt Marsh - a premium UK series with a great cast. Resolution and audio were total crap. It deserves better. They should be ashamed of themselves.

Are you using AppleTV or another platform as I've just tested in a browser and the quality is reasonably good - looking at ffprobe

Stream #0:5: Video: h264 (High) (avc1 / 0x31637661), yuv420p(tv, unknown/unknown/bt470m), 1920x1080 [SAR 1:1 DAR 16:9], 2365 kb/s, 600 fps, 25 tbr, 600 tbn (default)
Metadata:
variant_bitrate : 4000000
id : video=4000000

Generally known online as OpenMedia, now working for Red Hat APAC as a Technology Evangelist and Portfolio Architect. Still playing with MythTV and digital media on the side.

eracode

Smpl Mnmlst
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#3494599 21-May-2026 20:57

openmedia:

eracode:

Just watched E1 of Under Salt Marsh - a premium UK series with a great cast. Resolution and audio were total crap. It deserves better. They should be ashamed of themselves.

Are you using AppleTV or another platform as I've just tested in a browser and the quality is reasonably good - looking at ffprobe

Stream #0:5: Video: h264 (High) (avc1 / 0x31637661), yuv420p(tv, unknown/unknown/bt470m), 1920x1080 [SAR 1:1 DAR 16:9], 2365 kb/s, 600 fps, 25 tbr, 600 tbn (default)
Metadata:
variant_bitrate : 4000000
id : video=4000000

ATV - but will also try it on their app on our C1 LG OLED tomorrow night.

Sometimes I just sit and think. Other times I just sit.

Senecio

2881 posts

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#3494643 22-May-2026 08:21

I've given up on the TVNZ app for now. Which is annoying because they really do have some good content and for FTA the ratio of adds to show really isn't that bad. I'll be watching the Football World cup elsewhere as they won't be getting $44.95 out of me for a service I can't trust.

tanivula

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#3494705 22-May-2026 12:57

yay, the seek slider is working again on my android phone. didn't try it on the shield, but hoping it's the same.

wellygary

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#3494710 22-May-2026 13:47

eracode:

will also try it on their app on our C1 LG OLED tomorrow night.

Let us know how you go,

Its usable on our C1, but its laggy and scrubbing is really rather painful ....

The LG app store hasn't updated, so unsure if there is anything to be gained from an uninstall /reinstall ...

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RunningMan

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#3494794 22-May-2026 16:08

Senecio:[snip]

I've given up on the TVNZ app for now.

Yup me too. Perhaps stupidly, I keep checking back to see if they've fixed it and am disappointed every time. There's plenty of history of IT related problems with new platforms, can't recall the last where there was such poor communication (i.e. barely any whatsoever) from the provider, nor what seems like such little urgency to address fundamental issues with the service that leave it far worse to use than the service it replaced.

Senecio

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#3494835 22-May-2026 21:24

RunningMan:

Yup me too. Perhaps stupidly, I keep checking back to see if they've fixed it and am disappointed every time. There's plenty of history of IT related problems with new platforms, can't recall the last where there was such poor communication (i.e. barely any whatsoever) from the provider, nor what seems like such little urgency to address fundamental issues with the service that leave it far worse to use than the service it replaced.

Hhmmmm, Sonos comes to mind.

dafman

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#3494855 23-May-2026 08:43

Where's Fair Go when you need it.

RunningMan

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#3494856 23-May-2026 08:46

It's relegated to a 432p blurry mess that crashes when you play it and doesn't remember where you got up to 🤣

eracode

Smpl Mnmlst
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#3494857 23-May-2026 09:15

wellygary:

eracode:

will also try it on their app on our C1 LG OLED tomorrow night.

Let us know how you go,

Tried it and I think it looked better than on Apple TV - but still not great and not anywhere like any flavour of 1080.

This is all very subjective on my part and I’m not an expert - but I know a decent resolution when I see it and this ain’t it.

Sometimes I just sit and think. Other times I just sit.

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jameshammond

66 posts

Master Geek
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#3494860 23-May-2026 09:57

I watched the replay of the America's Cup regatta on TVNZ+ this morning via Apple TV. All worked ok, although it didn't save my viewing position when I exited and came back later.

Don't understand how TVNZ can compete when the same stream is on the AC official YouTube channel at 1080p 60fps HDR.

FineWine

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Nurse (R)

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#3494960 24-May-2026 16:44

Sent my own feedback concerning.

Unable to rotate from portrait to landscape

Kia ora,

We acknowledge that viewers are presently unable to preview landscape mode on the iPad when utilising the home screen.

This occurs because the new platform does not currently support landscape orientation; however, it will be addressed in an update in the future.

In the interim, we sincerely acknowledge the frustration experienced by our viewers concerning this matter, and we extend our apologies.

Kind regards,
TVNZ+ Support

Whilst the difficult we can do immediately, the impossible takes a bit longer. However, miracles you will have to wait for.

RunningMan

9326 posts

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#3494961 24-May-2026 17:02

@FineWine they have been trotting out that excuse for a month - see here.

How they could possibly think signing off on a platform that doesn't support landscape when all their content is landscape is beyond me. The whole thing is so far from being fit for public release.

FineWine

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Nurse (R)

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#3494962 24-May-2026 17:07

RunningMan:

@FineWine they have been trotting out that excuse for a month - see here.

How they could possibly think signing off on a platform that doesn't support landscape when all their content is landscape is beyond me. The whole thing is so far from being fit for public release.

Thank you I have not been reading all 18 odd pages of this topic so missed that one.

I must add that my brothers two Samsung TVs are suffering so many TVNZ clichés that they watch their favourite TVNZ on their computer. Just got off from a WhatsApp chat with him and have virtually persuaded him to pop into Noel Lemming and get a Google Streaming TV dongle.

Whilst the difficult we can do immediately, the impossible takes a bit longer. However, miracles you will have to wait for.

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