BBC iPlayer

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2858 posts

Uber Geek

Lifetime subscriber

#1427414 13-Nov-2015 10:20

turb: HTPC still okay.

Yes, no problem on the laptop either

It looks like the Samsung TV is doing something with DNS that Unotelly is not sufficiently masking from the BBC

langers1972

1039 posts

Uber Geek

#1427418 13-Nov-2015 10:34

My Tizen OS J series Samsung TV isn't working but the F series downstairs is so can you say what model you have?

Do you get the 'Something went wrong loading this programme' message

shk292

2858 posts

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Lifetime subscriber

#1427423 13-Nov-2015 10:37

langers1972: My Tizen J series Samsung TV isn't working but the F series downstairs is so can you say what model you have?

Mine is a UA48H5500 - 2013 model I think

langers1972

1039 posts

Uber Geek

#1427832 14-Nov-2015 07:20

I've got a ticket logged with Unotelly support, awaiting a resolution now http://help.unotelly.com/support/tickets/187247

shk292

2858 posts

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#1427835 14-Nov-2015 07:34

This is what they suggested to me - I haven't had a chance to try it yet though:

Can you try setting your device Timezone to UK and then try watching BBC iPlayer again? Also try switching to other DNS like Seattle and California, save settings, then reboot device.

langers1972

1039 posts

Uber Geek

#1427862 14-Nov-2015 08:20

shk292: This is what they suggested to me - I haven't had a chance to try it yet though:

Can you try setting your device Timezone to UK and then try watching BBC iPlayer again? Also try switching to other DNS like Seattle and California, save settings, then reboot device.

I've done that too but it made no difference, looking at their Facebook page the issue is fairly widespread

shk292

2858 posts

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#1427990 14-Nov-2015 14:10

I've tried what they suggested, not much difference (about 15% success rate on programmes playing). Now they want me to power-cycle all my network devices but that seems like clutching at straws

Interestingly, I started a free trial of Unblock-us and this works 100%. Also, the really slow loading times for BBC iplayer and Netflix that I've always experienced with UnoTelly are now fixed

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Dynamike

167 posts

Master Geek

#1428021 14-Nov-2015 15:22

Unotelly now have a service status page:
http://blog.unotelly.com/status/

They say "A fix has been found and is in the progress of being implemented"

robjg63

4099 posts

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Subscriber

#1428060 14-Nov-2015 17:22

Doesn't seem to have been an issued on dns4me.
Samsung smart TV/ amazon fire TV and pc all working fine.

Fingers x'd so far with whatever the BBC is doing.

Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler

gjdavies75

79 posts

Master Geek

#1428281 15-Nov-2015 12:59

I may hang fire before I go for Unotelly, then.

Is anyone else on here using Unblock Us?

Rikkitic

Awrrr
18665 posts

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Lifetime subscriber

#1428286 15-Nov-2015 13:11

For what it's worth, I have found that the most useful technique for me is to run everything through a mini-pc with browser (TV smart functions unused). I then use a DNS switcher on this (and also other computers) and have multiple proxies available. My paid one at the moment is Unotelly, but it can be awkward thumbing through the settings to keep changing a country back and forth. So I also use different free proxies and switch between them. Much easier.

Plesse igmore amd axxept applogies in adbance fir anu typos

shk292

2858 posts

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Lifetime subscriber

#1428305 15-Nov-2015 14:28

Rikkitic: For what it's worth, I have found that the most useful technique for me is to run everything through a mini-pc with browser (TV smart functions unused). I then use a DNS switcher on this (and also other computers) and have multiple proxies available. My paid one at the moment is Unotelly, but it can be awkward thumbing through the settings to keep changing a country back and forth. So I also use different free proxies and switch between them. Much easier.

WAF too low that way though

bigalow

566 posts

Ultimate Geek

#1428553 16-Nov-2015 01:02

I'm having the same problem with bbc iplayer on PS3 since thursday

sent them a ticket and got this

"We are aware of the issue and we are currently working on a fix. We will report back as soon as the issue has been fixed. Thank you for your patience and understanding."

shk292

2858 posts

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Lifetime subscriber

#1428568 16-Nov-2015 07:00

gjdavies75: I may hang fire before I go for Unotelly, then.

Is anyone else on here using Unblock Us?

Based on my experience this week, I'd recommend Unblockus. I've always suffered very poor loading times for iplayer and Netflix with Unotelly, and assumed this was an inevitable feature of using the unblocking DNS service. But the performance of Unblockus is miles better - for instance, Netflix thumbnails are there instantly, compared to appearing gradually over 3-4 minutes previously.

littleheaven

2130 posts

Uber Geek

#1428655 16-Nov-2015 09:49

shk292:
gjdavies75: I may hang fire before I go for Unotelly, then.

Is anyone else on here using Unblock Us?

Based on my experience this week, I'd recommend Unblockus. I've always suffered very poor loading times for iplayer and Netflix with Unotelly, and assumed this was an inevitable feature of using the unblocking DNS service. But the performance of Unblockus is miles better - for instance, Netflix thumbnails are there instantly, compared to appearing gradually over 3-4 minutes previously.

Interesting. I am with UnoTelly and have not experienced that kind of laggy loading on Netflix.

Geek girl. Freelance copywriter and editor at Unmistakable.co.nz.

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