Roku 3 / Netflix - Not a good experience so far

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alisam

399 posts

Ultimate Geek
+1 received by user: 6

Topic # 138839 18-Jan-2014 16:07

I signed up for a free 1 month trial of Netflix.
I have a Roku 3 assesiing Netflix via Unotelly (UnoDNS). Telecom is my ISP.

I have had Netflix for a week and have only had 1 good evening of watching Netflix. Most of the time it stops playing and shows the percentage sign (usually stops at 25%) and typically gives up with the having trouble viewing ... etc. message.

If I run my Desktop (Upstairs) PC directly connected to the Vigor120 Modem / TP-Link 1043ND Router then speedtest.net says Down: 8.22, Up: 0.96, Ping 25ms.
If I run my MacBook Air (Mid 2013) [Family Room] connected to a TP-Link AV200 Wireless N Powerline Extender, then speedtest.net says Down:8.26, Up: 0.97, Ping: 28ms.
If I run my MacBook Air (Mid 2013) [Family Room)] connected wirelessly via the AV200, then speedtest.net says Down: 8.24, Up: 0.99, Ping: 29ms.

Surely, the latter two speedtest.net results are enough to stream Netflix? In fact, there is little difference between the 3 scenarios.

HP ProBook 470G1 (Windows 10 Pro)
Synology DS216play NAS
HDHomeRun Connect
Draytek Vigor 130 Modem (VDSL)
Ubiquiti Edgerouter Lite-3
Macbook Air (Mid 2013)
Intel NUC7I5BNH (Windows 10 Home)
Samsung H6400 55" LED TV x 2
Panasonic TH-P50G10Z 50" Plasma TV (Great picture, no smarts, just old), DMR-PWT530GZ Blu-ray Recorder (Rubbish!)
1 x Roku 3, 2 x Amazon FireTV
Samsung Galaxy Note 5, Gear S3 Frontier
Huawei P10 Lite

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704 posts

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Reply # 969409 18-Jan-2014 16:40

I'm using netflix with unotelly on PC, Ethernet and a download speed of about 6Mbit/sec. No problem. It normally takes about 15 sec to load, and has never had to buffer.

Are you using wifi or Ethernet to connect to the roku?

PC: ASUS P8P67 Pro B3, intel i5, 8Gb RAM, 120Gb SSD, Win 10
HTPC: Antec NSK2480B case, AMD A4-5300 CPU, Asus F2A85-M LE mobo, WD Caviar Green 64Mb 2TB HDD, HD Homerun, Win7 Home Premium, RAM 1600Mhz 4Gb.
iPad air 2

mad01

76 posts

Master Geek
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Reply # 969412 18-Jan-2014 17:03

There was another thread similar this week (I think it was on xbox instead of roku).

I was having problems with unotelly on ps3 with netflix. After reading the other thread I tried other dns solutions.

I recommend you try getflix and/or unblock-us and see if it's any better.

For me getflix seems to work a lot better than unotelly. I do have the 25% issue sometimes, but usually it happens once or twice at the beginning and afterwards it's fine.

alisam

399 posts

Ultimate Geek
+1 received by user: 6

Reply # 969414 18-Jan-2014 17:13

turb: I'm using netflix with unotelly on PC, Ethernet and a download speed of about 6Mbit/sec. No problem. It normally takes about 15 sec to load, and has never had to buffer.

Are you using wifi or Ethernet to connect to the roku?

Primarily ethernet but have tried (briefly) wi-fi.

alisam

399 posts

Ultimate Geek
+1 received by user: 6

Reply # 969415 18-Jan-2014 17:14

mad01: There was another thread similar this week (I think it was on xbox instead of roku).

I was having problems with unotelly on ps3 with netflix. After reading the other thread I tried other dns solutions.

I recommend you try getflix and/or unblock-us and see if it's any better.

For me getflix seems to work a lot better than unotelly. I do have the 25% issue sometimes, but usually it happens once or twice at the beginning and afterwards it's fine.

I have signed up with Unotelly for a year, but a trial of Unblock-us cannot do any harm.

Chrizvi

295 posts

Ultimate Geek
+1 received by user: 20

Reply # 969419 18-Jan-2014 17:37

This is a known issue on telecom part. Check my thread in telecom "got vdsl connected but having issues"

I was with slingshot previously adsl down sync of 18mb and could stream
Superhd even 3d movies. Reason I moved to telecom 4 weeks ago is because they were the only one have naked vdsl. To make story short they have issues on netflix peering and getting exactly prob you are having.
Solution is move with other provider. Luckily I signed up witj Bigpipe last December and got invitwd with them last week. My netflix stream is now so good. Superhd and 3d movies. With the help of dns getflix.com.au. Good thing with bigpipe is that they are on trial atm and free until 31 March. Good thing as well with Telecom as they didnt charged me 300 bucks for termination. Well i deserved this anyway because my telecom switch was nightmare.

turb

704 posts

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Reply # 969458 18-Jan-2014 20:19

Yep, I'm with vodafone, not Telecom.

wasabi2k

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Reply # 969468 18-Jan-2014 20:24

no luck with unotelly or unblockus - getflix.com.au works great

nathan

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Trusted

Microsoft

Reply # 969469 18-Jan-2014 20:24

So even though Bigpipe is Telecom, they're not using the same Telecom deal and upstream routes?

Chrizvi

295 posts

Ultimate Geek
+1 received by user: 20

Reply # 969487 18-Jan-2014 21:06

nathan: So even though Bigpipe is Telecom, they're not using the same Telecom deal and upstream routes?

that's correct! they are separate network. and way better from telecom. btw, support is really awesome as well! quick service.

Kraven

561 posts

Ultimate Geek
+1 received by user: 62

Reply # 969498 18-Jan-2014 22:07

Which unotelly DNS servers are you using and have you tried changing to some of the others available? I was using the Sydney and NZ ones (both starting with 103.x.x.x) and was seeing the same poor performance via 7MC and my WDTV Live on Snap VDSL. Ditched the NZ server and I'm now using the two Sydney servers, 103.x.x.x & 54.x.x.x and it's been OK for a week or so.

NonprayingMantis

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Reply # 969517 19-Jan-2014 01:39

nathan: So even though Bigpipe is Telecom, they're not using the same Telecom deal and upstream routes?

Owned by telecom, but apart from that everything else is separate.

BigMal

818 posts

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Reply # 969528 19-Jan-2014 06:52

alisam: I signed up for a free 1 month trial of Netflix.
I have a Roku 3 assesiing Netflix via Unotelly (UnoDNS). Telecom is my ISP.

I have had Netflix for a week and have only had 1 good evening of watching Netflix. Most of the time it stops playing and shows the percentage sign (usually stops at 25%) and typically gives up with the having trouble viewing ... etc. message.

If I run my Desktop (Upstairs) PC directly connected to the Vigor120 Modem / TP-Link 1043ND Router then speedtest.net says Down: 8.22, Up: 0.96, Ping 25ms.
If I run my MacBook Air (Mid 2013) [Family Room] connected to a TP-Link AV200 Wireless N Powerline Extender, then speedtest.net says Down:8.26, Up: 0.97, Ping: 28ms.
If I run my MacBook Air (Mid 2013) [Family Room)] connected wirelessly via the AV200, then speedtest.net says Down: 8.24, Up: 0.99, Ping: 29ms.

Surely, the latter two speedtest.net results are enough to stream Netflix? In fact, there is little difference between the 3 scenarios.

I have a Roku 3 on Telecom VDSL and have the exact same problem. Apparently it's caused by Telecom's transparent proxy. I'm trying to get my IP to be added the proxy whitelist to see if that resolves the problem.

From what I've read, and I could be wrong, Snap and BigPipe are the best two ISP's for Netflix streaming. I'll be switching to Snap if I can't get it to work on Telecom.

alisam

399 posts

Ultimate Geek
+1 received by user: 6

Reply # 969549 19-Jan-2014 08:38

Kraven: Which unotelly DNS servers are you using and have you tried changing to some of the others available? I was using the Sydney and NZ ones (both starting with 103.x.x.x) and was seeing the same poor performance via 7MC and my WDTV Live on Snap VDSL. Ditched the NZ server and I'm now using the two Sydney servers, 103.x.x.x & 54.x.x.x and it's been OK for a week or so.

Changed to the two Sydney servers but it didn't make any difference.
So, it has to be the Telecom problem.

trig42

Banana?
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Reply # 969551 19-Jan-2014 09:23

I use Netflix on an AppleTV with UnblockUS (Speedtest about 12 down, 1 up) and it works flawlessly.

Chrizvi

295 posts

Ultimate Geek
+1 received by user: 20

Reply # 969559 19-Jan-2014 09:44

Ps3/roku video quality is much much better compare to atv. You can get superhd plus 3d on ps3 on ps3. So if you are not fuzzy on video qualitu then you can stick with it. Otherwise you can switch isp to get the best quality.

Btw slingshot stream superhd as well. There is option in slingshot console to disable transparent proxy.

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