My Unotelly experience.... (a little cry for help as well)

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xpd

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#147315 16-Jun-2014 08:58

Signed up for Unotelly over the weekend to take advantage of their World Cup promotion, and after some fiddling around, got it up and running for the most part...

On Vodafone VDSL using their HG659 router - all PC's running Windows 7 and one PS3 - all connected via cable.

However.....could not get Unotelly working by specifying DNS in each devices settings. Had to change the DNS on the router to get everything working.

But now the PS3 keeps failing to log into PSN, maybe 9/10 it will fail to login - very frustrating when there is only one game I play that reqs PSN access but want to keep the Netflix app available on the PS3 as well.... is there a work around for this so I can keep PSN alive as well as Unotelly ?

The PC's (all 3) keep "losing" the DNS - theyre on DHCP, and when the PCs are first fired up, all is good, can access Netflix etc but after watching one or two shows, they seem to lose the DNS, and I have to /flush dns to get it running again.

Apart from that, looks like I might keep Unotelly and Netflix after the trials, more so if I can find somewhere that streams NRL games for the wife ;) (Livestream.com says it will but appears to be geoblocked, even using Unotelly)

XPD / Gavin

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#1066402 16-Jun-2014 09:21

For http://new.livestream.com/nrl, make sure you use a Dynamo DNS server, go to the quickstart page at https://quickstart3.unotelly.com/quickstart, click Dynamo, scroll down to almost at the bottom where there's a "NRL Grand Final" option and click "Germany". One final ipconfig /flushdns and you should be good to go.

xpd

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#1066419 16-Jun-2014 09:34

Cheers for that, will give it a shot tonight :)

XPD / Gavin

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robjg63

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#1066420 16-Jun-2014 09:34

Could the problem be with the HG659 router perhaps?

I must confess to being a bit lazy and just setting the router DNS servers to the unotelly ones - it has all been fine...

Accept... when I changed the Amazon Fire TV from a wifi connection to cable - it was a pain to get working.
It had been running ok on wifi in the house - but then I started getting some wifi interference and decided to pop in a powerline adapter.
Seems that the cable connection settings on the Fire TV required me to enter the unotelly DNS servers into the Fire TVs network config - I had just entered the routers IP address (which all the other devices in the house use) but the Fire TV just wouldnt connect properly until it had the unotelly DNS servers entered.

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shk292

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#1066432 16-Jun-2014 09:52

Not sure if this is related but as another new unotelly user I was having trouble with my Xbox not wanting to load BBC iplayer material in the mornings. I tracked this down to my (Vodafone VDSL) IP address changing overnight, and not being picked up by unotelly until I'd started up the laptop which runs unohelper. Fixed this by leaving unohelper running on a PC that doesn't get turned off. Not sure why my IP is changing so often though

dejadeadnz

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#1066574 16-Jun-2014 12:27

Xpd: I am on Vodafone VDSL as well and use the same modem/router and I haven't had your difficulties.

Incidentally, how is Netflix streaming for you? I find that performance is much improved when I use Unotelly's Sydney DNS servers/

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#1066578 16-Jun-2014 12:32

I find that the HG659 is flaky with manual DNS. I have had to re-enter manual DNS entries into the HG659 a few times.

You could also try getting them to "stick" by using the Admin login for the HG659. If you need the admin login PM me.

Cheers, Matt.

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skewt

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#1066581 16-Jun-2014 12:37

its probably related to you need to block 8.8.8.8/8.8.4.4 as well in the router
since the PS3 will sometimes bypass your DNS settings to use google servers

I added a route in my router that sends those IP addresses to nowhere so it times out and uses your routers dns settings
http://help.unotelly.com/support/articles/96831-how-to-block-netflix-app-on-ps3-from-using-public-dns-lookups-requires-supported

xpd

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#1066589 16-Jun-2014 12:48

dejadeadnz: Xpd: I am on Vodafone VDSL as well and use the same modem/router and I haven't had your difficulties.

Incidentally, how is Netflix streaming for you? I find that performance is much improved when I use Unotelly's Sydney DNS servers/

Been great, adjusts itself to HD probably after 1-2mins of play time, and runs flawlessly after that. Thats using the Auckland servers.

XPD / Gavin

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Glassboy

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#1066625 16-Jun-2014 13:47

xpd: Signed up for Unotelly over the weekend to take advantage of their World Cup promotion, and after some fiddling around, got it up and running for the most part...

On Vodafone VDSL using their HG659 router - all PC's running Windows 7 and one PS3 - all connected via cable.

I replaced the HG659 because ultimately it was not reliable. I had several issues where I had to perform a factory reset on it and reconfigure. Although the config appeared fine, it just was not performing properly.

To get it to work properly with Unotelly you need to perform a factory reset, "connect to the Internet", log in with the admin account (not vodafone), set the router's DNS to the UnoTelly Dynamo DNS (Auckland and Sydney), set up dyndns if you need it, add then 8.8.8.8 to the parental controls.

Changing any other setting after that is likely to cause problems with the router. Particularly bad is trying to create a static route or a DHCP reservation.

I replaced it with the Asus DSL-N66U in the end.

xpd

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#1066636 16-Jun-2014 13:57

Unfortunately, the "free' router was one of the reasons I went with V/fone (among other things), dont need to be shelling out $200+ for a new router at this point... I'll try what you guys have suggested and go from there :)

Cheers

XPD / Gavin

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Dratsab

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#1066664 16-Jun-2014 14:45

Hmm, interesting. Also on VF VDSL with their HG-659 router.

I set all my DNS at machine level, leaving he router as is and it all works seamlessly (aside from the obvious problems a few weeks back). As you'd know, it's best to leave the router alone if you can so it accesses local CDN's.

As suggested by Skewt, block the Google DNS servers - also block 208.67.222.222 and 209.244.0.3. The quickest way to do this in router is through Internet|Parental Control|URL Filter. This may or may not make a jot of difference.

shk292 - I seem to get a new IP address every day, bit of a pain >< I don't have a computer running all day but as my Android phone does run all day, I just use their Android app to update my IP address with a simple tap :-)

Edit: extra words added to help with grammar. Possibly still not the greatest...

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robjg63

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#1066737 16-Jun-2014 15:38

Doesnt that router support dyndns.org?

Most support that particular service.

Unotelly has a really nice feature where you DO NOT NEED A DYN DNS ACCOUNT (sorry - I am trying to reinforce that point).

You just set up some fake credentials in the router and create a unique hostname.
Make sure your unotelly account has you unique hostname saved against it and everytime your IP changes it keeps your IP address up to date on unotelly.
Must intercept the fake dyndns details and match the hostname with your unotelly account.

Works a treat - one of the reasons I chose unotelly.

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Glassboy

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#1066741 16-Jun-2014 15:48

Dratsab: Hmm, interesting. Also on VF VDSL with their HG-659 router.

I set all my DNS at machine level, leaving he router as is and it all works seamlessly (aside from the obvious problems a few weeks back). As you'd know, it's best to leave the router alone if you can so it accesses local CDN's.

If your machines are set to Unotelly's DNSes what's using the local CDN?

The added benefit to moving from the Vodafone DNSes is that I'm no longer bothered by them not responding. I was also finding that when the router was set up to receive its DNS automatically,it would change IP address and get no DNS settings. This was all playing havoc with the Windows 7 network sensing mechanisms, especially over wifi. I thought for a long time that the router was dropping wifi connections.

As suggested by Skewt, block the Google DNS servers - also block 208.67.222.222 and 209.244.0.3. The quickest way to do this in router is through Internet|Parental Control|URL Filter. This may or may not make a jot of difference.

shk292 - I seem to get a new IP address every day, bit of a pain >< I don't have a computer running all day but as my Android phone does run all day, I just use their Android app to update my IP address with a simple tap :-)

If your router is using the UnoTelly DNS and you have dyndns configured, then Unotelly see your dyndns traffic and update their config. The update IP is the one function that doesn't work for me on the Android app on a Galaxy Tab. Unotelly have an older tab on which it works fine.

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#1066753 16-Jun-2014 16:03

Glassboy: If your machines are set to Unotelly's DNSes what's using the local CDN?

The machines that don't have UnoTelly DNS set because they don't get used to stream content.

Glassboy: The added benefit to moving from the Vodafone DNSes is that I'm no longer bothered by them not responding. I was also finding that when the router was set up to receive its DNS automatically,it would change IP address and get no DNS settings. This was all playing havoc with the Windows 7 network sensing mechanisms, especially over wifi. I thought for a long time that the router was dropping wifi connections.

That's a bugger, glad I'm not experiencing that!

Glassboy: If your router is using the UnoTelly DNS and you have dyndns configured, then Unotelly see your dyndns traffic and update their config. The update IP is the one function that doesn't work for me on the Android app on a Galaxy Tab. Unotelly have an older tab on which it works fine.

Again, different experience for me, the Android system works fine. One of the ever occurring YMMV moments methinks. Cheers for the dyndns pointer, read that with robjg63's post too so will be looking into that sometime very soon :-)

xpd

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#1067005 16-Jun-2014 20:44

Kyanar: For http://new.livestream.com/nrl, make sure you use a Dynamo DNS server, go to the quickstart page at https://quickstart3.unotelly.com/quickstart, click Dynamo, scroll down to almost at the bottom where there's a "NRL Grand Final" option and click "Germany". One final ipconfig /flushdns and you should be good to go.

No go.... still gives a blocked message :(

XPD / Gavin

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