Netflix/unotelly problem

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turb

881 posts

Ultimate Geek

#148717 28-Jun-2014 17:37

I've raised a support ticket with Unotelly but just curious as to whether anyone else is getting the "Sorry, Netflix hasn't arrived in your part of the world yet".

Tried multiple regions, flushed cache, updated ip.

Vodafone DSL
Chrome

BBC iPlayer and itv work, as does the Netflix iPad app.

Interests: HTPC, Web App authoring.

vexxxboy

4234 posts

Uber Geek

#1076145 28-Jun-2014 17:43

try deleting chrome and all your settings for it and re install it. If you dont want to do that use Firefox . Chrome wont work for me but i cant be bothered to wipe everything and start again, so i use Firefox for Netflix.

Common sense is not as common as you think.

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PoHq

465 posts

Ultimate Geek

#1076146 28-Jun-2014 17:44

You didn't mention what device you were getting the error on. If it's working on some devices but not others on the same network that would suggest a device issue. Do you have the Unotelly DNS in your router or per device?

All fine here Apple TV, Macbook and iOS app.

Snap 100/50 with Unotelly.

PoHq

465 posts

Ultimate Geek

#1076148 28-Jun-2014 17:44

Ah sorry my bad, you did say Chrome. All fine here on Chrome.

freitasm

BDFL - Memuneh
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Geekzone

Lifetime subscriber

#1076150 28-Jun-2014 17:49

It seems still some on Vodafone DSL are having problems. This has been discussed at length here - not pretty much everyone has this problem fixed now, including Vodafone cable.

Log a ticket with Vodafone and contact NikT via PM here on Geekzone.

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turb

881 posts

Ultimate Geek

#1076165 28-Jun-2014 17:51

vexxxboy: try deleting chrome and all your settings for it and re install it. If you dont want to do that use Firefox . Chrome wont work for me but i cant be bothered to wipe everything and start again, so i use Firefox for Netflix.

Ah yep worth a try. Is it a known thing?

Interests: HTPC, Web App authoring.

turb

881 posts

Ultimate Geek

#1076167 28-Jun-2014 17:53

freitasm: It seems still some on Vodafone DSL are having problems. This has been discussed at length here - not pretty much everyone has this problem fixed now, including Vodafone cable.

Log a ticket with Vodafone and contact NikT via PM here on .

I did have that same issue then but it went away. It's just started acting up the last 24 hours or so.

Interests: HTPC, Web App authoring.

vexxxboy

4234 posts

Uber Geek

#1076227 28-Jun-2014 19:54

turb:
vexxxboy: try deleting chrome and all your settings for it and re install it. If you dont want to do that use Firefox . Chrome wont work for me but i cant be bothered to wipe everything and start again, so i use Firefox for Netflix.

Ah yep worth a try. Is it a known thing?

not sure but everything worked on both browsers then they both had the same problem you have . So i uninstalled Firefox and all user data and did a clean install and it worked right away and has ever since . I still cant get Chrome to work but as i said , i havent bothered doing a clean install, i just dont want to lose all my bookmarks etc.

Common sense is not as common as you think.

NotReally

74 posts

Master Geek

#1076291 28-Jun-2014 21:40

Hi.

If you're on Windows, try turning off IPv6 in the network adapter. Saw it in the Unotelly troubleshooting guide and it worked for me.

Cheers.

Dratsab

3946 posts

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#1076322 28-Jun-2014 23:55

turb: I've raised a support ticket with Unotelly but just curious as to whether anyone else is getting the "Sorry, Netflix hasn't arrived in your part of the world yet".

Tried multiple regions, flushed cache, updated ip.

Vodafone DSL
Chrome

BBC iPlayer and itv work, as does the Netflix iPad app.

Vodafone VDSL here, using UnoTelly and Chrome on W7. Working perfectly well. DNS settings are local to the machine not the router.

I've also blocked (at the router) the following public DNS IP's:
8.8.8.8
8.8.4.4
208.67.222.222
209.244.0.3

NotReally: If you're on Windows, try turning off IPv6 in the network adapter. Saw it in the Unotelly troubleshooting guide and it worked for me.

+1 - and in your router unless you actually need them.

KiwiTim

376 posts

Ultimate Geek

#1076361 29-Jun-2014 07:34

In the Unotelly Dynamo options have you set Netflix to USA or UK.

I find it works much better for me when set to UK and I'm using Vodafone (formerly TelstraClear) Cable.

turb

881 posts

Ultimate Geek

#1076629 29-Jun-2014 18:16

KiwiTim: In the Dynamo options have you set Netflix to USA or UK.

I find it works much better for me when set to UK and I'm using Vodafone (formerly TelstraClear) Cable.

I was on Toronto which was the default, and I've tried Auckland. I tried at Seattle at Unotelly support's suggestion. No difference....

I'll try UK too.

The countries that don't work are uk, Sweden, Norway, Finland, Netherlands.

Interests: HTPC, Web App authoring.

KiwiTim

376 posts

Ultimate Geek

#1076818 30-Jun-2014 08:39

I use the UnoTelly server in Auckland for DNS Number, but in the Dynamo settings, under "Netflix" category, I select UK. That seems to work best.

robjg63

4085 posts

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Subscriber

#1076840 30-Jun-2014 09:40

I notice sometimes the Netflix menu tiles on the amazon fire TV sometimes seem to be reluctant to load.
Movies have streamed ok though - I have just subscribed to SD.
I am using an Amazon Fire TV with unotelly.

Apart from that it seems to work remarkably well.

Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler

turb

881 posts

Ultimate Geek

#1076963 30-Jun-2014 12:12

KiwiTim: I use the UnoTelly server in Auckland for DNS Number, but in the Dynamo settings, under "Netflix" category, I select UK. That seems to work best.

That's my usual setup.

Unotelly have sorted it. It was apparently a glitch on the uk server.

Cheers everyone for the input.

Interests: HTPC, Web App authoring.