Can't sign up to netflix with ASB Visa card

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wombus

107 posts

Master Geek

#154276 22-Oct-2014 23:31

Well actually it is a Bank Direct Visa card but should be the same thing, I just tried to sign up netflix USA but comes back with the message, "We could not verify your payment details. Please confirm your information or contact your financial institution".
So whats my best option to be able to sign up?

charsleysa

597 posts

Ultimate Geek

#1160374 23-Oct-2014 00:02

Have you made sure that you have at least $10 of funds available on your credit/debit card?

Reason I say this is because I think Netflix use the authorisation transaction trick which reserves a couple of dollars for a pending transaction which tells them if the card is valid or not.

Once they validate the card (which should be instantly) they just release the funds again.

I know this was the reason my card was declined the first time, I had a zero balance. I placed $10 on it and it worked.

Regards
Stefan Andres Charsley

xpd

Geek @ Coastguard NZ
13765 posts

Uber Geek

Retired Mod

ID Verified

Trusted

Lifetime subscriber

#1160415 23-Oct-2014 08:47

They usually only do it for 1c (in my experience anyway).

Some credit cards can be limited for certain online services - my ANZ debit works fine with Netflix.

Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

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marlinz

441 posts

Ultimate Geek

#1160417 23-Oct-2014 08:50

xpd: They usually only do it for 1c (in my experience anyway).

Some credit cards can be limited for certain online services - my ANZ debit works fine with Netflix.

I just changed my payment method (card expired)

they charged my card a full month , then credited it straight back within 2 minutes

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jjnz1

1358 posts

Uber Geek

Lifetime subscriber

#1160426 23-Oct-2014 08:59

My ASB Visa works... (Real ASB not BDirect)

wombus

107 posts

Master Geek

#1160680 23-Oct-2014 14:12

I'll try it again tonight maybe something not working last night... credit limit no problem I have thousands of dollars available on my card last I looked.. or has the wife been shopping lol.

charsleysa

597 posts

Ultimate Geek

#1160681 23-Oct-2014 14:14

wombus: I'll try it again tonight maybe something not working last night... credit limit no problem I have thousands of dollars available on my card last I looked.. or has the wife been shopping lol.

Them pesky wives ;-)

Regards
Stefan Andres Charsley

graemeh

2078 posts

Uber Geek

#1160774 23-Oct-2014 15:34

I use a US Paypal account as a buffer between Netflix and my credit card.