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llvonn

26 posts

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#154553 31-Oct-2014 11:41
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Hi Does anyone else have this problem or can you help me get over it.

I watch on demand to catch up on shows that I miss, however trying to watch on TV3 and 4 is a nightmare. 

The basic problem is that the program starts but then will stop with the buffering sign but it never stops buffering. The only way to fix it is to reload the page but of course then I have to sit through the adverts again before trying to jump to the location the video stopped at.
The other problem is that after one of the advert breaks the show jumps straight back to the beginning of the show.

It is very frustrating. I do not have any of these issues watching tvnz, choice or youtube.

I have contacted TV3. The test video worked fine. Their response was

Turn off your firewall
try using a different router/modem. Over time, some models of modems/routers tend to slow down the data throughput.
try using a different browser e.g. Google Chrome
try pre-loading the stream by starting to load it after the ads have finished, then pausing and waiting for a while, while the stream loads, then playing the video
try using a different ISP

Their responses have been really bad. Any ideas as to how this problem might be fixed?

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robjg63
3165 posts

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  #1165740 31-Oct-2014 12:02
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Their response is probably quite helpful - even if you may not think so.
Every one of those suggestions could be the resolution to the problem.

They stream the data out to the internet (you in this case) and what happens to it after it leaves them is affected by all the items they mentioned above.
So presuming they are not having issues at their end then its the items above that are the problem - and they can't control that.

The 'different ISP' and changing modem/router are of course the hardest things to do.
Perhaps try at a friends place - preferably someone with a different ISP.




Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler


llvonn

26 posts

Geek


  #1165778 31-Oct-2014 12:22
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I have tried a different modem. I was having trouble with my internet connection (it was a driver issue - took us ages to figure out) and we tried a second modem but that did not change anything.


 
 
 
 


llvonn

26 posts

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  #1166088 31-Oct-2014 19:27
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I should probably add that at no times have the annoyingly long adverts ever failed to run on my computer - this is just related to the actual content I want to see.

farcus
1152 posts

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  #1166099 31-Oct-2014 20:06
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llvonn: I should probably add that at no times have the annoyingly long adverts ever failed to run on my computer - this is just related to the actual content I want to see.


install an adblocker - then at least you don't have to repeatedly sit through the ads when you have trouble.

richms
23680 posts

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  #1166191 31-Oct-2014 22:18
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They detect the ads have not played and will not play the program when I tried an adblocker.

So often without it I find the ad's play fine, then the program itself never starts. I have given up on the tv3 ondemand and just use channel BT for things I wnat to watch that are not on other streaming services.




Richard rich.ms

farcus
1152 posts

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  #1166200 31-Oct-2014 22:37
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richms: They detect the ads have not played and will not play the program when I tried an adblocker.


never ran into any problem here with adblocker in firefox.
Checked again just now to see if there had been any changes but still plays with no problem with adblocker enabled.

but yes . . . the reliability of 3ondemand is questionable at best and I had given up on it months ago - which is why I had to go in and check again tonight to see if anything has changed.

ilovemusic
1326 posts

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  #1166481 1-Nov-2014 14:39
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save your time, nothing worth watching on tv3/4.

:p

 
 
 
 


bongojona
247 posts

Master Geek


  #1167463 3-Nov-2014 11:27
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I generally have stopped watching local TV, apart from the local news during important events (elections etc), nothing else appeals or i can get it easier elsewhere (Netflix etc)

NZ primetime TV seems to consist of reality TV these days anyway ! (I cannot stand that genre)

I do listen to Kim Hill's saturday interviews on RNZ - via podcast version

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